Cannot send "group" email using outlook 2003

  • Thread starter Thread starter dpease
  • Start date Start date
D

dpease

Outlook 2003 had been working okay, then went kablewy. WhenI try to send a
"group" email "unexpected error occured" (Microsoft Word window) pops up and
email will not send. This group has been working for 3 years. I do use a
pop3 sever. I can send individual emails. Please help if possible.
 
We have no idea what you mean by "group." There is no Outlook term to that
effect. State clearly what you are doing, what happens when you try, and the
steps you used to make Outlook got "kablewy." Outlook does not do that all
by itself, you know.
 
Thanks for the reply. I don't know what happened. Since I started using
Vista, all sort of strange things have happened. I send a newsletter each
week. I have been using the same distribution list for a long time. When I
sent Thursday night, a little pop up came up--the top of the square had
Microsoft Word and the box said unexpected error occured. The email would
not go out. I can go in the contacts list and select each person and send
the eamil that way. Just can't send using the distribution list. Does that
make sense?

Russ Valentine said:
We have no idea what you mean by "group." There is no Outlook term to that
effect. State clearly what you are doing, what happens when you try, and the
steps you used to make Outlook got "kablewy." Outlook does not do that all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
dpease said:
Outlook 2003 had been working okay, then went kablewy. WhenI try to send
a
"group" email "unexpected error occured" (Microsoft Word window) pops up
and
email will not send. This group has been working for 3 years. I do use a
pop3 sever. I can send individual emails. Please help if possible.
Click to expand...
Click to expand...
 
Slowly but surely little tidbits of relevant information are starting to
trickle in. So somewhere along the line you changed your entire OS? Might
want to include how you did so and how you migrated your Outlook data when
you did. You appear to have corrupted your DL's by doing so incorrectly.
--
Russ Valentine
[MVP-Outlook]
dpease said:
Thanks for the reply. I don't know what happened. Since I started using
Vista, all sort of strange things have happened. I send a newsletter each
week. I have been using the same distribution list for a long time. When
I
sent Thursday night, a little pop up came up--the top of the square had
Microsoft Word and the box said unexpected error occured. The email would
not go out. I can go in the contacts list and select each person and send
the eamil that way. Just can't send using the distribution list. Does
that
make sense?

Russ Valentine said:
We have no idea what you mean by "group." There is no Outlook term to
that
effect. State clearly what you are doing, what happens when you try, and
the
steps you used to make Outlook got "kablewy." Outlook does not do that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
dpease said:
Outlook 2003 had been working okay, then went kablewy. WhenI try to
send
a
"group" email "unexpected error occured" (Microsoft Word window) pops
up
and
email will not send. This group has been working for 3 years. I do
use a
pop3 sever. I can send individual emails. Please help if possible.
Click to expand...
Click to expand...
Click to expand...
 
My old xp computer crashed. I was able to download most files. I installed
my Office 2003 suite on the lap top (Vista). It has been working fine. The
only problem I really had was outlook would not filter junk emails and word
would not print drawn lines and some graphics. I could live with that. The
only thing done reciently--I installed Norton 360. Guess what-- the junk
email started filtering. Still problems with a few graphics and drawn lines.
But the distribution list quit working. Do I need to do something I don't
know about?
Russ Valentine said:
Slowly but surely little tidbits of relevant information are starting to
trickle in. So somewhere along the line you changed your entire OS? Might
want to include how you did so and how you migrated your Outlook data when
you did. You appear to have corrupted your DL's by doing so incorrectly.
--
Russ Valentine
[MVP-Outlook]
dpease said:
Thanks for the reply. I don't know what happened. Since I started using
Vista, all sort of strange things have happened. I send a newsletter each
week. I have been using the same distribution list for a long time. When
I
sent Thursday night, a little pop up came up--the top of the square had
Microsoft Word and the box said unexpected error occured. The email would
not go out. I can go in the contacts list and select each person and send
the eamil that way. Just can't send using the distribution list. Does
that
make sense?

Russ Valentine said:
We have no idea what you mean by "group." There is no Outlook term to
that
effect. State clearly what you are doing, what happens when you try, and
the
steps you used to make Outlook got "kablewy." Outlook does not do that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy. WhenI try to
send
a
"group" email "unexpected error occured" (Microsoft Word window) pops
up
and
email will not send. This group has been working for 3 years. I do
use a
pop3 sever. I can send individual emails. Please help if possible.
Click to expand...
Click to expand...
Click to expand...
 
What I asked you was how you migrated your data to the new installation. I
suspect you did so incorrectly and trashed your DL's. For example, importing
your data would lose DL's and other data.
--
Russ Valentine
[MVP-Outlook]
dpease said:
My old xp computer crashed. I was able to download most files. I
installed
my Office 2003 suite on the lap top (Vista). It has been working fine.
The
only problem I really had was outlook would not filter junk emails and
word
would not print drawn lines and some graphics. I could live with that.
The
only thing done reciently--I installed Norton 360. Guess what-- the junk
email started filtering. Still problems with a few graphics and drawn
lines.
But the distribution list quit working. Do I need to do something I don't
know about?
Russ Valentine said:
Slowly but surely little tidbits of relevant information are starting to
trickle in. So somewhere along the line you changed your entire OS? Might
want to include how you did so and how you migrated your Outlook data
when
you did. You appear to have corrupted your DL's by doing so incorrectly.
--
Russ Valentine
[MVP-Outlook]
dpease said:
Thanks for the reply. I don't know what happened. Since I started
using
Vista, all sort of strange things have happened. I send a newsletter
each
week. I have been using the same distribution list for a long time.
When
I
sent Thursday night, a little pop up came up--the top of the square had
Microsoft Word and the box said unexpected error occured. The email
would
not go out. I can go in the contacts list and select each person and
send
the eamil that way. Just can't send using the distribution list. Does
that
make sense?

:

We have no idea what you mean by "group." There is no Outlook term to
that
effect. State clearly what you are doing, what happens when you try,
and
the
steps you used to make Outlook got "kablewy." Outlook does not do that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy. WhenI try to
send
a
"group" email "unexpected error occured" (Microsoft Word window)
pops
up
and
email will not send. This group has been working for 3 years. I do
use a
pop3 sever. I can send individual emails. Please help if possible.
Click to expand...
Click to expand...
Click to expand...
 
Sorry I didn't understand. I did not migrate or import any outlook data to
the new computer. I manually typed the DL in. It was working fine. I've
been using it for about 3 months on this computer. That you for being
patient with me.

Russ Valentine said:
What I asked you was how you migrated your data to the new installation. I
suspect you did so incorrectly and trashed your DL's. For example, importing
your data would lose DL's and other data.
--
Russ Valentine
[MVP-Outlook]
dpease said:
My old xp computer crashed. I was able to download most files. I
installed
my Office 2003 suite on the lap top (Vista). It has been working fine.
The
only problem I really had was outlook would not filter junk emails and
word
would not print drawn lines and some graphics. I could live with that.
The
only thing done reciently--I installed Norton 360. Guess what-- the junk
email started filtering. Still problems with a few graphics and drawn
lines.
But the distribution list quit working. Do I need to do something I don't
know about?
Russ Valentine said:
Slowly but surely little tidbits of relevant information are starting to
trickle in. So somewhere along the line you changed your entire OS? Might
want to include how you did so and how you migrated your Outlook data
when
you did. You appear to have corrupted your DL's by doing so incorrectly.
--
Russ Valentine
[MVP-Outlook]
Thanks for the reply. I don't know what happened. Since I started
using
Vista, all sort of strange things have happened. I send a newsletter
each
week. I have been using the same distribution list for a long time.
When
I
sent Thursday night, a little pop up came up--the top of the square had
Microsoft Word and the box said unexpected error occured. The email
would
not go out. I can go in the contacts list and select each person and
send
the eamil that way. Just can't send using the distribution list. Does
that
make sense?

:

We have no idea what you mean by "group." There is no Outlook term to
that
effect. State clearly what you are doing, what happens when you try,
and
the
steps you used to make Outlook got "kablewy." Outlook does not do that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy. WhenI try to
send
a
"group" email "unexpected error occured" (Microsoft Word window)
pops
up
and
email will not send. This group has been working for 3 years. I do
use a
pop3 sever. I can send individual emails. Please help if possible.
Click to expand...
Click to expand...
Click to expand...
 
Oh, come on. You said this group had been working fine for 3 years. Vista
has not been out for 3 years. Reconcile the incompatible information you are
posting.
--
Russ Valentine
[MVP-Outlook]
dpease said:
Sorry I didn't understand. I did not migrate or import any outlook data
to
the new computer. I manually typed the DL in. It was working fine. I've
been using it for about 3 months on this computer. That you for being
patient with me.

Russ Valentine said:
What I asked you was how you migrated your data to the new installation.
I
suspect you did so incorrectly and trashed your DL's. For example,
importing
your data would lose DL's and other data.
--
Russ Valentine
[MVP-Outlook]
dpease said:
My old xp computer crashed. I was able to download most files. I
installed
my Office 2003 suite on the lap top (Vista). It has been working fine.
The
only problem I really had was outlook would not filter junk emails and
word
would not print drawn lines and some graphics. I could live with that.
The
only thing done reciently--I installed Norton 360. Guess what-- the
junk
email started filtering. Still problems with a few graphics and drawn
lines.
But the distribution list quit working. Do I need to do something I
don't
know about?
:

Slowly but surely little tidbits of relevant information are starting
to
trickle in. So somewhere along the line you changed your entire OS?
Might
want to include how you did so and how you migrated your Outlook data
when
you did. You appear to have corrupted your DL's by doing so
incorrectly.
--
Russ Valentine
[MVP-Outlook]
Thanks for the reply. I don't know what happened. Since I started
using
Vista, all sort of strange things have happened. I send a
newsletter
each
week. I have been using the same distribution list for a long time.
When
I
sent Thursday night, a little pop up came up--the top of the square
had
Microsoft Word and the box said unexpected error occured. The email
would
not go out. I can go in the contacts list and select each person
and
send
the eamil that way. Just can't send using the distribution list.
Does
that
make sense?

:

We have no idea what you mean by "group." There is no Outlook term
to
that
effect. State clearly what you are doing, what happens when you
try,
and
the
steps you used to make Outlook got "kablewy." Outlook does not do
that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy. WhenI try
to
send
a
"group" email "unexpected error occured" (Microsoft Word window)
pops
up
and
email will not send. This group has been working for 3 years. I
do
use a
pop3 sever. I can send individual emails. Please help if
possible.
Click to expand...
Click to expand...
Click to expand...
 
Sorry for the misunderstanding. I've used it for three years on XP only 3
months on Vista. I installed the Office 2003 manually on the Vista computer.
I did not import any files to Vista. I manually put in my contact and
distribution lists in the outlook address book. It worked. I haven't done
anything different. Thursday 2 weeks ago I sent the newsletter using the
distribution group I always have. Went with no problem. This past Thursday I
did as I always do. When I hit send I got the error. The newsletter is a
PDF attachment, but the error says it's a Word error.

Russ Valentine said:
Oh, come on. You said this group had been working fine for 3 years. Vista
has not been out for 3 years. Reconcile the incompatible information you are
posting.
--
Russ Valentine
[MVP-Outlook]
dpease said:
Sorry I didn't understand. I did not migrate or import any outlook data
to
the new computer. I manually typed the DL in. It was working fine. I've
been using it for about 3 months on this computer. That you for being
patient with me.

Russ Valentine said:
What I asked you was how you migrated your data to the new installation.
I
suspect you did so incorrectly and trashed your DL's. For example,
importing
your data would lose DL's and other data.
--
Russ Valentine
[MVP-Outlook]

My old xp computer crashed. I was able to download most files. I
installed
my Office 2003 suite on the lap top (Vista). It has been working fine.
The
only problem I really had was outlook would not filter junk emails and
word
would not print drawn lines and some graphics. I could live with that.
The
only thing done reciently--I installed Norton 360. Guess what-- the
junk
email started filtering. Still problems with a few graphics and drawn
lines.
But the distribution list quit working. Do I need to do something I
don't
know about?
:

Slowly but surely little tidbits of relevant information are starting
to
trickle in. So somewhere along the line you changed your entire OS?
Might
want to include how you did so and how you migrated your Outlook data
when
you did. You appear to have corrupted your DL's by doing so
incorrectly.
--
Russ Valentine
[MVP-Outlook]
Thanks for the reply. I don't know what happened. Since I started
using
Vista, all sort of strange things have happened. I send a
newsletter
each
week. I have been using the same distribution list for a long time.
When
I
sent Thursday night, a little pop up came up--the top of the square
had
Microsoft Word and the box said unexpected error occured. The email
would
not go out. I can go in the contacts list and select each person
and
send
the eamil that way. Just can't send using the distribution list.
Does
that
make sense?

:

We have no idea what you mean by "group." There is no Outlook term
to
that
effect. State clearly what you are doing, what happens when you
try,
and
the
steps you used to make Outlook got "kablewy." Outlook does not do
that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy. WhenI try
to
send
a
"group" email "unexpected error occured" (Microsoft Word window)
pops
up
and
email will not send. This group has been working for 3 years. I
do
use a
pop3 sever. I can send individual emails. Please help if
possible.
Click to expand...
Click to expand...
Click to expand...
 
State the error precisely. Make sure you do NOT scan email with your AV.
Clarify how you moved your data. There is no such thing as an address book
in Outlook. Are you saying you manually recreated every single Contact and
DL in your Contacts Folder?
--
Russ Valentine
[MVP-Outlook]
dpease said:
Sorry for the misunderstanding. I've used it for three years on XP only
3
months on Vista. I installed the Office 2003 manually on the Vista
computer.
I did not import any files to Vista. I manually put in my contact and
distribution lists in the outlook address book. It worked. I haven't done
anything different. Thursday 2 weeks ago I sent the newsletter using the
distribution group I always have. Went with no problem. This past
Thursday I
did as I always do. When I hit send I got the error. The newsletter is a
PDF attachment, but the error says it's a Word error.

Russ Valentine said:
Oh, come on. You said this group had been working fine for 3 years. Vista
has not been out for 3 years. Reconcile the incompatible information you
are
posting.
--
Russ Valentine
[MVP-Outlook]
dpease said:
Sorry I didn't understand. I did not migrate or import any outlook
data
to
the new computer. I manually typed the DL in. It was working fine.
I've
been using it for about 3 months on this computer. That you for being
patient with me.

:

What I asked you was how you migrated your data to the new
installation.
I
suspect you did so incorrectly and trashed your DL's. For example,
importing
your data would lose DL's and other data.
--
Russ Valentine
[MVP-Outlook]

My old xp computer crashed. I was able to download most files. I
installed
my Office 2003 suite on the lap top (Vista). It has been working
fine.
The
only problem I really had was outlook would not filter junk emails
and
word
would not print drawn lines and some graphics. I could live with
that.
The
only thing done reciently--I installed Norton 360. Guess what-- the
junk
email started filtering. Still problems with a few graphics and
drawn
lines.
But the distribution list quit working. Do I need to do something I
don't
know about?
:

Slowly but surely little tidbits of relevant information are
starting
to
trickle in. So somewhere along the line you changed your entire OS?
Might
want to include how you did so and how you migrated your Outlook
data
when
you did. You appear to have corrupted your DL's by doing so
incorrectly.
--
Russ Valentine
[MVP-Outlook]
Thanks for the reply. I don't know what happened. Since I
started
using
Vista, all sort of strange things have happened. I send a
newsletter
each
week. I have been using the same distribution list for a long
time.
When
I
sent Thursday night, a little pop up came up--the top of the
square
had
Microsoft Word and the box said unexpected error occured. The
email
would
not go out. I can go in the contacts list and select each person
and
send
the eamil that way. Just can't send using the distribution list.
Does
that
make sense?

:

We have no idea what you mean by "group." There is no Outlook
term
to
that
effect. State clearly what you are doing, what happens when you
try,
and
the
steps you used to make Outlook got "kablewy." Outlook does not
do
that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy. WhenI
try
to
send
a
"group" email "unexpected error occured" (Microsoft Word
window)
pops
up
and
email will not send. This group has been working for 3 years.
I
do
use a
pop3 sever. I can send individual emails. Please help if
possible.
Click to expand...
Click to expand...
Click to expand...
 
In Microsoft Outlook 2003 If you go to tools the first thing listed in the
pull down menu is "address book" . Yes I manually recreated every single
contact in the "contacts" menu in the address book. Then I moved the contacts
to the respective DL. I "saved and closed" when I finished. I do not scan
my outgoing email with my AV. I thought I stated the error precisely. I'll
try again: when I creat a DL email and hit send, a pop up screen titled
"Microsoft Office Word" has a yellow exclamation triangle and the words "An
unexpected error has occured" I hit the OK box and the email does not send.
I don't know how to copy a screen. If I did, I would send it to you.

Russ Valentine said:
State the error precisely. Make sure you do NOT scan email with your AV.
Clarify how you moved your data. There is no such thing as an address book
in Outlook. Are you saying you manually recreated every single Contact and
DL in your Contacts Folder?
--
Russ Valentine
[MVP-Outlook]
dpease said:
Sorry for the misunderstanding. I've used it for three years on XP only
3
months on Vista. I installed the Office 2003 manually on the Vista
computer.
I did not import any files to Vista. I manually put in my contact and
distribution lists in the outlook address book. It worked. I haven't done
anything different. Thursday 2 weeks ago I sent the newsletter using the
distribution group I always have. Went with no problem. This past
Thursday I
did as I always do. When I hit send I got the error. The newsletter is a
PDF attachment, but the error says it's a Word error.

Russ Valentine said:
Oh, come on. You said this group had been working fine for 3 years. Vista
has not been out for 3 years. Reconcile the incompatible information you
are
posting.
--
Russ Valentine
[MVP-Outlook]
Sorry I didn't understand. I did not migrate or import any outlook
data
to
the new computer. I manually typed the DL in. It was working fine.
I've
been using it for about 3 months on this computer. That you for being
patient with me.

:

What I asked you was how you migrated your data to the new
installation.
I
suspect you did so incorrectly and trashed your DL's. For example,
importing
your data would lose DL's and other data.
--
Russ Valentine
[MVP-Outlook]

My old xp computer crashed. I was able to download most files. I
installed
my Office 2003 suite on the lap top (Vista). It has been working
fine.
The
only problem I really had was outlook would not filter junk emails
and
word
would not print drawn lines and some graphics. I could live with
that.
The
only thing done reciently--I installed Norton 360. Guess what-- the
junk
email started filtering. Still problems with a few graphics and
drawn
lines.
But the distribution list quit working. Do I need to do something I
don't
know about?
:

Slowly but surely little tidbits of relevant information are
starting
to
trickle in. So somewhere along the line you changed your entire OS?
Might
want to include how you did so and how you migrated your Outlook
data
when
you did. You appear to have corrupted your DL's by doing so
incorrectly.
--
Russ Valentine
[MVP-Outlook]
Thanks for the reply. I don't know what happened. Since I
started
using
Vista, all sort of strange things have happened. I send a
newsletter
each
week. I have been using the same distribution list for a long
time.
When
I
sent Thursday night, a little pop up came up--the top of the
square
had
Microsoft Word and the box said unexpected error occured. The
email
would
not go out. I can go in the contacts list and select each person
and
send
the eamil that way. Just can't send using the distribution list.
Does
that
make sense?

:

We have no idea what you mean by "group." There is no Outlook
term
to
that
effect. State clearly what you are doing, what happens when you
try,
and
the
steps you used to make Outlook got "kablewy." Outlook does not
do
that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy. WhenI
try
to
send
a
"group" email "unexpected error occured" (Microsoft Word
window)
pops
up
and
email will not send. This group has been working for 3 years.
I
do
use a
pop3 sever. I can send individual emails. Please help if
possible.
Click to expand...
Click to expand...
Click to expand...
 
There's your problem, then. In fact there is no address book in Outlook. The
address book is simply a view of your Contacts Folder and should never be
used to enter or edit Contact data.
Create all Outlook data in the Contacts Folder if you want it to be valid
and usable.
--
Russ Valentine
[MVP-Outlook]
dpease said:
In Microsoft Outlook 2003 If you go to tools the first thing listed in the
pull down menu is "address book" . Yes I manually recreated every
single
contact in the "contacts" menu in the address book. Then I moved the
contacts
to the respective DL. I "saved and closed" when I finished. I do not
scan
my outgoing email with my AV. I thought I stated the error precisely.
I'll
try again: when I creat a DL email and hit send, a pop up screen titled
"Microsoft Office Word" has a yellow exclamation triangle and the words
"An
unexpected error has occured" I hit the OK box and the email does not
send.
I don't know how to copy a screen. If I did, I would send it to you.

Russ Valentine said:
State the error precisely. Make sure you do NOT scan email with your AV.
Clarify how you moved your data. There is no such thing as an address
book
in Outlook. Are you saying you manually recreated every single Contact
and
DL in your Contacts Folder?
--
Russ Valentine
[MVP-Outlook]
dpease said:
Sorry for the misunderstanding. I've used it for three years on XP
only
3
months on Vista. I installed the Office 2003 manually on the Vista
computer.
I did not import any files to Vista. I manually put in my contact and
distribution lists in the outlook address book. It worked. I haven't
done
anything different. Thursday 2 weeks ago I sent the newsletter using
the
distribution group I always have. Went with no problem. This past
Thursday I
did as I always do. When I hit send I got the error. The newsletter
is a
PDF attachment, but the error says it's a Word error.

:

Oh, come on. You said this group had been working fine for 3 years.
Vista
has not been out for 3 years. Reconcile the incompatible information
you
are
posting.
--
Russ Valentine
[MVP-Outlook]
Sorry I didn't understand. I did not migrate or import any outlook
data
to
the new computer. I manually typed the DL in. It was working fine.
I've
been using it for about 3 months on this computer. That you for
being
patient with me.

:

What I asked you was how you migrated your data to the new
installation.
I
suspect you did so incorrectly and trashed your DL's. For example,
importing
your data would lose DL's and other data.
--
Russ Valentine
[MVP-Outlook]

My old xp computer crashed. I was able to download most files.
I
installed
my Office 2003 suite on the lap top (Vista). It has been working
fine.
The
only problem I really had was outlook would not filter junk
emails
and
word
would not print drawn lines and some graphics. I could live with
that.
The
only thing done reciently--I installed Norton 360. Guess what--
the
junk
email started filtering. Still problems with a few graphics and
drawn
lines.
But the distribution list quit working. Do I need to do
something I
don't
know about?
:

Slowly but surely little tidbits of relevant information are
starting
to
trickle in. So somewhere along the line you changed your entire
OS?
Might
want to include how you did so and how you migrated your Outlook
data
when
you did. You appear to have corrupted your DL's by doing so
incorrectly.
--
Russ Valentine
[MVP-Outlook]
Thanks for the reply. I don't know what happened. Since I
started
using
Vista, all sort of strange things have happened. I send a
newsletter
each
week. I have been using the same distribution list for a long
time.
When
I
sent Thursday night, a little pop up came up--the top of the
square
had
Microsoft Word and the box said unexpected error occured. The
email
would
not go out. I can go in the contacts list and select each
person
and
send
the eamil that way. Just can't send using the distribution
list.
Does
that
make sense?

:

We have no idea what you mean by "group." There is no Outlook
term
to
that
effect. State clearly what you are doing, what happens when
you
try,
and
the
steps you used to make Outlook got "kablewy." Outlook does
not
do
that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy.
WhenI
try
to
send
a
"group" email "unexpected error occured" (Microsoft Word
window)
pops
up
and
email will not send. This group has been working for 3
years.
I
do
use a
pop3 sever. I can send individual emails. Please help if
possible.
Click to expand...
Click to expand...
Click to expand...
 
dpease said:
In Microsoft Outlook 2003 If you go to tools the first thing listed
in the pull down menu is "address book" . Yes I manually recreated
every single contact in the "contacts" menu in the address book.
Click to expand...

Never try to manipulate your contacts using the Address Book interface. It
simply doesn't work.
 
Thank you very much. Sorry it took so long for me to convey to you what was
going on..

Russ Valentine said:
There's your problem, then. In fact there is no address book in Outlook. The
address book is simply a view of your Contacts Folder and should never be
used to enter or edit Contact data.
Create all Outlook data in the Contacts Folder if you want it to be valid
and usable.
--
Russ Valentine
[MVP-Outlook]
dpease said:
In Microsoft Outlook 2003 If you go to tools the first thing listed in the
pull down menu is "address book" . Yes I manually recreated every
single
contact in the "contacts" menu in the address book. Then I moved the
contacts
to the respective DL. I "saved and closed" when I finished. I do not
scan
my outgoing email with my AV. I thought I stated the error precisely.
I'll
try again: when I creat a DL email and hit send, a pop up screen titled
"Microsoft Office Word" has a yellow exclamation triangle and the words
"An
unexpected error has occured" I hit the OK box and the email does not
send.
I don't know how to copy a screen. If I did, I would send it to you.

Russ Valentine said:
State the error precisely. Make sure you do NOT scan email with your AV.
Clarify how you moved your data. There is no such thing as an address
book
in Outlook. Are you saying you manually recreated every single Contact
and
DL in your Contacts Folder?
--
Russ Valentine
[MVP-Outlook]
Sorry for the misunderstanding. I've used it for three years on XP
only
3
months on Vista. I installed the Office 2003 manually on the Vista
computer.
I did not import any files to Vista. I manually put in my contact and
distribution lists in the outlook address book. It worked. I haven't
done
anything different. Thursday 2 weeks ago I sent the newsletter using
the
distribution group I always have. Went with no problem. This past
Thursday I
did as I always do. When I hit send I got the error. The newsletter
is a
PDF attachment, but the error says it's a Word error.

:

Oh, come on. You said this group had been working fine for 3 years.
Vista
has not been out for 3 years. Reconcile the incompatible information
you
are
posting.
--
Russ Valentine
[MVP-Outlook]
Sorry I didn't understand. I did not migrate or import any outlook
data
to
the new computer. I manually typed the DL in. It was working fine.
I've
been using it for about 3 months on this computer. That you for
being
patient with me.

:

What I asked you was how you migrated your data to the new
installation.
I
suspect you did so incorrectly and trashed your DL's. For example,
importing
your data would lose DL's and other data.
--
Russ Valentine
[MVP-Outlook]

My old xp computer crashed. I was able to download most files.
I
installed
my Office 2003 suite on the lap top (Vista). It has been working
fine.
The
only problem I really had was outlook would not filter junk
emails
and
word
would not print drawn lines and some graphics. I could live with
that.
The
only thing done reciently--I installed Norton 360. Guess what--
the
junk
email started filtering. Still problems with a few graphics and
drawn
lines.
But the distribution list quit working. Do I need to do
something I
don't
know about?
:

Slowly but surely little tidbits of relevant information are
starting
to
trickle in. So somewhere along the line you changed your entire
OS?
Might
want to include how you did so and how you migrated your Outlook
data
when
you did. You appear to have corrupted your DL's by doing so
incorrectly.
--
Russ Valentine
[MVP-Outlook]
Thanks for the reply. I don't know what happened. Since I
started
using
Vista, all sort of strange things have happened. I send a
newsletter
each
week. I have been using the same distribution list for a long
time.
When
I
sent Thursday night, a little pop up came up--the top of the
square
had
Microsoft Word and the box said unexpected error occured. The
email
would
not go out. I can go in the contacts list and select each
person
and
send
the eamil that way. Just can't send using the distribution
list.
Does
that
make sense?

:

We have no idea what you mean by "group." There is no Outlook
term
to
that
effect. State clearly what you are doing, what happens when
you
try,
and
the
steps you used to make Outlook got "kablewy." Outlook does
not
do
that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy.
WhenI
try
to
send
a
"group" email "unexpected error occured" (Microsoft Word
window)
pops
up
and
email will not send. This group has been working for 3
years.
I
do
use a
pop3 sever. I can send individual emails. Please help if
possible.
Click to expand...
Click to expand...
Click to expand...
 
Okay, excuse me for being stupid, but where do you go to put in contact
inforamtion? Am I not looking in the rght place?
 
First I want to thank you for your help. Please, Please excuse me for having
a brain fart. I just forgot all about the file menu. I'm sorry to take up
so much of your time. I'll go back and do it right I hope. Again Thanks. If
it doesn't work this time, I'll holler again.

Russ Valentine said:
There's your problem, then. In fact there is no address book in Outlook. The
address book is simply a view of your Contacts Folder and should never be
used to enter or edit Contact data.
Create all Outlook data in the Contacts Folder if you want it to be valid
and usable.
--
Russ Valentine
[MVP-Outlook]
dpease said:
In Microsoft Outlook 2003 If you go to tools the first thing listed in the
pull down menu is "address book" . Yes I manually recreated every
single
contact in the "contacts" menu in the address book. Then I moved the
contacts
to the respective DL. I "saved and closed" when I finished. I do not
scan
my outgoing email with my AV. I thought I stated the error precisely.
I'll
try again: when I creat a DL email and hit send, a pop up screen titled
"Microsoft Office Word" has a yellow exclamation triangle and the words
"An
unexpected error has occured" I hit the OK box and the email does not
send.
I don't know how to copy a screen. If I did, I would send it to you.

Russ Valentine said:
State the error precisely. Make sure you do NOT scan email with your AV.
Clarify how you moved your data. There is no such thing as an address
book
in Outlook. Are you saying you manually recreated every single Contact
and
DL in your Contacts Folder?
--
Russ Valentine
[MVP-Outlook]
Sorry for the misunderstanding. I've used it for three years on XP
only
3
months on Vista. I installed the Office 2003 manually on the Vista
computer.
I did not import any files to Vista. I manually put in my contact and
distribution lists in the outlook address book. It worked. I haven't
done
anything different. Thursday 2 weeks ago I sent the newsletter using
the
distribution group I always have. Went with no problem. This past
Thursday I
did as I always do. When I hit send I got the error. The newsletter
is a
PDF attachment, but the error says it's a Word error.

:

Oh, come on. You said this group had been working fine for 3 years.
Vista
has not been out for 3 years. Reconcile the incompatible information
you
are
posting.
--
Russ Valentine
[MVP-Outlook]
Sorry I didn't understand. I did not migrate or import any outlook
data
to
the new computer. I manually typed the DL in. It was working fine.
I've
been using it for about 3 months on this computer. That you for
being
patient with me.

:

What I asked you was how you migrated your data to the new
installation.
I
suspect you did so incorrectly and trashed your DL's. For example,
importing
your data would lose DL's and other data.
--
Russ Valentine
[MVP-Outlook]

My old xp computer crashed. I was able to download most files.
I
installed
my Office 2003 suite on the lap top (Vista). It has been working
fine.
The
only problem I really had was outlook would not filter junk
emails
and
word
would not print drawn lines and some graphics. I could live with
that.
The
only thing done reciently--I installed Norton 360. Guess what--
the
junk
email started filtering. Still problems with a few graphics and
drawn
lines.
But the distribution list quit working. Do I need to do
something I
don't
know about?
:

Slowly but surely little tidbits of relevant information are
starting
to
trickle in. So somewhere along the line you changed your entire
OS?
Might
want to include how you did so and how you migrated your Outlook
data
when
you did. You appear to have corrupted your DL's by doing so
incorrectly.
--
Russ Valentine
[MVP-Outlook]
Thanks for the reply. I don't know what happened. Since I
started
using
Vista, all sort of strange things have happened. I send a
newsletter
each
week. I have been using the same distribution list for a long
time.
When
I
sent Thursday night, a little pop up came up--the top of the
square
had
Microsoft Word and the box said unexpected error occured. The
email
would
not go out. I can go in the contacts list and select each
person
and
send
the eamil that way. Just can't send using the distribution
list.
Does
that
make sense?

:

We have no idea what you mean by "group." There is no Outlook
term
to
that
effect. State clearly what you are doing, what happens when
you
try,
and
the
steps you used to make Outlook got "kablewy." Outlook does
not
do
that
all
by itself, you know.

--
Russ Valentine
[MVP-Outlook]
Outlook 2003 had been working okay, then went kablewy.
WhenI
try
to
send
a
"group" email "unexpected error occured" (Microsoft Word
window)
pops
up
and
email will not send. This group has been working for 3
years.
I
do
use a
pop3 sever. I can send individual emails. Please help if
possible.
Click to expand...
Click to expand...
Click to expand...
 
dpease said:
Okay, excuse me for being stupid, but where do you go to put in
contact inforamtion? Am I not looking in the rght place?
Click to expand...

Manipulate contact data in the Contacts folder.
 
I did that. It still does not work. I gave up and started using the Windows
Mail in Vista. It seems to be working okay for now. At least I can send my
newsletters using DLs. And It blocks the 100s of junk I get eaqh day. Thanks
for the help. Sorry we couldn't get it straiht.
 
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