Cannot send form outlook, getting error 0x800CCC78 cannot send mes

[john barr-hall]

I cannot send e-mail from my outlook client, getting an error message
'0x800CCC78 cannot send message'.

I'm up to date on all software, using Office 2007 on Vista.

My e-mail vendor is amenworld.

Incoming works fine, but to send e-mail I have to go into my vendors email
client and send from there to retain my e-mail address (e-mail address removed)

This originally started on the 9th September and ran for 2 weeks went away
for 2 or 3 days and then came back, and is still with me.

 

[Diane Poremsky [MVP]]

Is this company your ISP? Do you authenticate properly with the outgoing
server? Many ISPs block the use of 3rd party SMTP servers and many email
providers require authentication to send.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

 

[john barr-hall]

Diane, yes www.amenworld is my ISP. It used to work perfectly, then on the
9th September this error appeared. I did speak to them, but nothing had
changed.

I run a blog and clicked on a link in a comment on that day, perhaps that
had something to do with it?

When I Google the error, lots of sites suggest I have some sort of registry
corruption. I happy for someone to hop on my machine and take a look.

You're an MVP? I have a big gun on my side, cool.



Regards, John.

Is this company your ISP? Do you authenticate properly with the outgoing
server? Many ISPs block the use of 3rd party SMTP servers and many email
providers require authentication to send.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

I cannot send e-mail from my outlook client, getting an error message
'0x800CCC78 cannot send message'.

I'm up to date on all software, using Office 2007 on Vista.

My e-mail vendor is amenworld.

Incoming works fine, but to send e-mail I have to go into my vendors email
client and send from there to retain my e-mail address (e-mail address removed)

This originally started on the 9th September and ran for 2 weeks went away
for 2 or 3 days and then came back, and is still with me.

.

 

[Diane Poremsky [MVP]]

I'd normally say clicking the link had nothing to do with it, but maybe the
link went to a page that contained an exploit and that screwed things up.

Does your ISP support using alternate ports to send? If so, try using it -
587 is most commonly used.

What authentication setting do you use? Tools, Account settings, double
click the account and click more settings, outgoing server tab.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

Diane, yes www.amenworld is my ISP. It used to work perfectly, then on the
9th September this error appeared. I did speak to them, but nothing had
changed.

I run a blog and clicked on a link in a comment on that day, perhaps that
had something to do with it?

When I Google the error, lots of sites suggest I have some sort of
registry
corruption. I happy for someone to hop on my machine and take a look.

You're an MVP? I have a big gun on my side, cool.



Regards, John.

Is this company your ISP? Do you authenticate properly with the outgoing
server? Many ISPs block the use of 3rd party SMTP servers and many email
providers require authentication to send.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

message

I cannot send e-mail from my outlook client, getting an error message
'0x800CCC78 cannot send message'.

I'm up to date on all software, using Office 2007 on Vista.

My e-mail vendor is amenworld.

Incoming works fine, but to send e-mail I have to go into my vendors
email
client and send from there to retain my e-mail address
(e-mail address removed)

This originally started on the 9th September and ran for 2 weeks went
away
for 2 or 3 days and then came back, and is still with me.

.

 

[john barr-hall]

when i try and change my account the message, 'thie e-mail account is already
in use, try another account'

Any ideas?

Thanks, John.

I'd normally say clicking the link had nothing to do with it, but maybe the
link went to a page that contained an exploit and that screwed things up.

Does your ISP support using alternate ports to send? If so, try using it -
587 is most commonly used.

What authentication setting do you use? Tools, Account settings, double
click the account and click more settings, outgoing server tab.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

Diane, yes www.amenworld is my ISP. It used to work perfectly, then on the
9th September this error appeared. I did speak to them, but nothing had
changed.

I run a blog and clicked on a link in a comment on that day, perhaps that
had something to do with it?

When I Google the error, lots of sites suggest I have some sort of
registry
corruption. I happy for someone to hop on my machine and take a look.

You're an MVP? I have a big gun on my side, cool.



Regards, John.

Is this company your ISP? Do you authenticate properly with the outgoing
server? Many ISPs block the use of 3rd party SMTP servers and many email
providers require authentication to send.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

message
I cannot send e-mail from my outlook client, getting an error message
'0x800CCC78 cannot send message'.

I'm up to date on all software, using Office 2007 on Vista.

My e-mail vendor is amenworld.

Incoming works fine, but to send e-mail I have to go into my vendors
email
client and send from there to retain my e-mail address
(e-mail address removed)

This originally started on the 9th September and ran for 2 weeks went
away
for 2 or 3 days and then came back, and is still with me.

.