Cannot send fax

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
 
Hi, Russ,


Thanks for your reply.
So I need to use another fax software instead of XP fax service?
Is Bitware from Computer Associates OK?


Regards,


Johnny


Russ Valentine said:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835142

--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
Click to expand...
Click to expand...
 
Haven't used it, but most third party fax applications are more tolerant of
modems and drivers than is Windows XP Fax.
--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi, Russ,


Thanks for your reply.
So I need to use another fax software instead of XP fax service?
Is Bitware from Computer Associates OK?


Regards,


Johnny


Russ Valentine said:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835142

--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
Click to expand...
Click to expand...
Click to expand...
 
Hi, Russ,


Can you recommend a fax application
for me to try?

Thanks a lot.


Regards,


Johnny

Russ Valentine said:
Haven't used it, but most third party fax applications are more tolerant of
modems and drivers than is Windows XP Fax.
--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi, Russ,


Thanks for your reply.
So I need to use another fax software instead of XP fax service?
Is Bitware from Computer Associates OK?


Regards,


Johnny


Russ Valentine said:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835142

--
Russ Valentine
[MVP-Outlook]
Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
Click to expand...
Click to expand...
Click to expand...
 
No. I haven't used any fax applications other than XP Fax.
--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi, Russ,


Can you recommend a fax application
for me to try?

Thanks a lot.


Regards,


Johnny

Russ Valentine said:
Haven't used it, but most third party fax applications are more tolerant
of
modems and drivers than is Windows XP Fax.
--
Russ Valentine
[MVP-Outlook]
Johnny Woo said:
Hi, Russ,


Thanks for your reply.
So I need to use another fax software instead of XP fax service?
Is Bitware from Computer Associates OK?


Regards,


Johnny


:

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835142

--
Russ Valentine
[MVP-Outlook]
Hi,

I just bought a USB modem to send/receive fax.
I've installed fax service in XP.

However, I cannot send fax successfully every time.
When it failed, the error is "Line is busy".
Sometimes, the machine even hung up and need reboot.

If I can send fax sometimes, it seems that the setting is OK.
Is it the hardware problem?


Regards,


Johnny
Click to expand...
Click to expand...
Click to expand...
 
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