cannot send emails

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

ever since i got windows vista it seems something happens to my computer.
now i can not send emails--can someone help me. i tried doing the sugession
of enabling my authenticity buttun or what ever was suggested. it did not
work.
 
lesa said:
ever since i got windows vista it seems something happens to my computer.
now i can not send emails--can someone help me. i tried doing the
sugession
of enabling my authenticity buttun or what ever was suggested. it did not
work.
Click to expand...

What happens? Any error messages?

If you select Tools > Send and Receive > Send All
do you see any information?
 
i am getting an error message
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C013E--first error message

The connection to the server has failed. Account: 'pop3', Server:
'pop.earthlink.net', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket
Error: 10061, Error Number: 0x800CCC0E--second error message

everything was fine until a couple of days ago I was sending an email and my
computer just went through an update now it is not working--has not been able
to send emails since--i did not request the update it just did it????
 
lesa said:
i am getting an error message
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C013E--first error message

The connection to the server has failed. Account: 'pop3', Server:
'pop.earthlink.net', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket
Error: 10061, Error Number: 0x800CCC0E--second error message
Click to expand...

It may be interference from your antivirus program.
Read http://www.oehelp.com/OETips.aspx#3
If you have McAfee or Norton antivirus, uninstall it. Reboot and try
Windows Mail again. Once you get your email working properly,
download and install a less intrusive antivirus program such as the
free Avast. Whichever antivirus program you keep, be sure to
disable its email scanning option.
everything was fine until a couple of days ago I was sending an email and
my
computer just went through an update now it is not working--has not been
able
to send emails since--i did not request the update it just did it????
Click to expand...

"It" doesn't have a mind of its own but does as it is told.

You have an option set to install updates automatically.
see...
Control Panel > Windows Update > Change Settings

If you don't want any surprises change the option to...
Download updates but let me choose whether to install them
 
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