Cannot send email

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Guest

I can receive, but not send email. It had been working, then randomly
stopped. I checked and the email account is still set up properly.
 
Any error messages? If not, it could be incompatibility with your
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
 
No error messages. The weird thing is that my friend that uses the same
internet company, but not Windows Mail, had the same problem, that eventually
just resolved. I have not made ANY computer changes since the time when I
could send email to the time when it just sits in my outbox.

Gary VanderMolen said:
Any error messages? If not, it could be incompatibility with your
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]


Starla said:
I can receive, but not send email. It had been working, then randomly
stopped. I checked and the email account is still set up properly.
Click to expand...
Click to expand...
 
If the message in your Outbox is undeletable and unmovable,
use this Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

This may provide only temporary relief unless you take care
of the underlying cause, your antivirus program.

--
Gary VanderMolen [MS-MVP WLM]


Starla said:
No error messages. The weird thing is that my friend that uses the same
internet company, but not Windows Mail, had the same problem, that eventually
just resolved. I have not made ANY computer changes since the time when I
could send email to the time when it just sits in my outbox.

Gary VanderMolen said:
Any error messages? If not, it could be incompatibility with your
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]


Starla said:
I can receive, but not send email. It had been working, then randomly
stopped. I checked and the email account is still set up properly.
Click to expand...
Click to expand...
Click to expand...
 
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