Cannot Send E-mails

  • Thread starter Thread starter Sara R
  • Start date Start date
S

Sara R

I just created my account and it is not working. This is the error mesage I
get:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Videos',
Account: 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP,
Server Response: '550 5.1.0 Your email could not be delivered at this time.
We apologize for the inconvenience. If you are using a new Cox.net email
account, please try again in 15 minutes. If you are not using a new email
account, visit http://support.cox.com for additional assistance in correcting
this issue.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC78
 
That link will not open. I created it through a program I have to send
pictures and videos. All it asked for was my Incoming and Outgoing servers.

Gary VanderMolen said:
Was the account you set up done exactly like it shows here: ?
http://support.cox.com/sdccommon/asp/contentredirect.asp

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


Sara R said:
I just created my account and it is not working. This is the error mesage I
get:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Videos',
Account: 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP,
Server Response: '550 5.1.0 Your email could not be delivered at this time.
We apologize for the inconvenience. If you are using a new Cox.net email
account, please try again in 15 minutes. If you are not using a new email
account, visit http://support.cox.com for additional assistance in correcting
this issue.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC78
Click to expand...
.
Click to expand...
 
Sara R said:
I just created my account and it is not working. This is the error mesage I
get:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Videos',
Account: 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP,
Server Response: '550 5.1.0 Your email could not be delivered at this
time.
We apologize for the inconvenience. If you are using a new Cox.net email
account, please try again in 15 minutes. If you are not using a new email
account, visit http://support.cox.com for additional assistance in
correcting
this issue.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC78
Click to expand...
 
Sorry about that link not working. Like much of what Cox does, the
JavaScript on their web pages doesn't work very well.
If Cox is your ISP, they owe you support, so give them a call.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


Sara R said:
That link will not open. I created it through a program I have to send
pictures and videos. All it asked for was my Incoming and Outgoing servers.

Gary VanderMolen said:
Was the account you set up done exactly like it shows here: ?
http://support.cox.com/sdccommon/asp/contentredirect.asp

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


Sara R said:
I just created my account and it is not working. This is the error mesage I
get:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Videos',
Account: 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP,
Server Response: '550 5.1.0 Your email could not be delivered at this time.
We apologize for the inconvenience. If you are using a new Cox.net email
account, please try again in 15 minutes. If you are not using a new email
account, visit http://support.cox.com for additional assistance in correcting
this issue.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC78
Click to expand...
.
Click to expand...
Click to expand...
 
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