vamshi said:
I have tried to download clips by clicking on Clipsonline
option in my Powerpoint 2002. They dont appear in my clip
organizer. I have checked with the firewalls. I also
removed temporary internet files. It works fine on my home
computer. It does not work on my office computer. Please
help me with this issue and I will be really grateful.
Product Version: 2002
OS : Win XP
Vamshi Krishna
Hi, Vamshi. Since you haven't received any other replies to this post,
I'll repost my last suggestions from your previous thread. If you've
tried these things and it's still not working, you're at the point where
you'll need to call Microsoft support. Sorry.
Echo
Well, there are a few things to check, then. You're not getting any
error messages, right?
First make sure you've looked in the "Downloaded" category in your Clip
Organizer. That's where the online clips unpack to, and it's easy to
lose them there!
Also make sure you're downloading the MPF file type, as that's what Clip
Organizer will recognize and unpack. You might do a search on your
harddrive for *.MPF If you find any of those, double-click them, and
they should install clips into the Downloaded category of Clip
Organizer.
You might also want to update your MDAC. Sometimes that helps.
http://msdn.microsoft.com/library/default.asp?url=/nhp/Default.asp?contentid=28001860
Also disable any popup stoppers you might have running, and see if
setting your security level lower in IE helps at all.
The clip organizer help files also have this information. Maybe worth
checking out how many clips you have in your collection:
Q: I added some clips, but they don't appear to be in Clip Organizer,
even though the progress meter indicated that they all were added
successfully.
A: You may have a total of more than 10,000 clips in a collection. You
can only view up to 10,000 clips per collection. You can narrow the
search to find the specific clips you are looking for. Or, organize the
collection into several smaller collections, so that you can always view
the clips you have added.
You could also try compacting the organizer store as described here:
http://support.microsoft.com/?scid=kb;EN-US;Q300863