cannot save print settings

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello,

I have a question i have a problem with one of our clients. Its an Outlook
98 client. all off the sudden it started giving a strange error message"when
im trying to print via the menu. Its a dutch version of outlook 98 so i ll
try to translate it into english:

It says: "cannot save print settings"
For the dutch readers: "Kan afdrukinstellingen niet opslaan"

If i try to print from the preview pane or with the shortcut button on top
of the menu it will print, but if i try to print through the menu (when i
would like to print on a different printer besides my default for example) it
gives this error message.

I tried a lot of things to get it back to work again but so far without any
result, i granted local admin rights to the user, i even totally removed any
policy prohibiting something on the PC. I tried to reinstall the outlook user
profile all without a result.

I didnt try to remove the user profile yet because i only want to do that as
a last resort.

Anyone familiar with this problem?

I hope to hear soon.

With Kind Regards,
Chris
 
find and rename or delete outprnt - it holds custom printer configurations
and may be corrupt.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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