cannot save document because it is in use

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi ,

situation
Network, Windows SBS 2000 server , W2000 prof clients and
Windows XP pro clients.

a new Laptop with XP pro, often refuses to save a document
because it would be opened by someone else.
(of course this not the case)

So we have to save it in a new version.

Anybody know why this is happening
 
Hi ,

situation
Network, Windows SBS 2000 server , W2000 prof clients and
Windows XP pro clients.

a new Laptop with XP pro, often refuses to save a document
because it would be opened by someone else.
(of course this not the case)

So we have to save it in a new version.

Anybody know why this is happening
Click to expand...

What software are you using? - Office?
 
Indeed
Office excel , but also .TIF files
these are fax picture from our windows fax server.

like I say , it is often , but not always

Thx for the response

Paul
 
Indeed
Office excel , but also .TIF files
these are fax picture from our windows fax server.

like I say , it is often , but not always

Thx for the response

Paul


and #> >> Windows XP pro clients.
Click to expand...

have you checked that one of the office products are not still running when
you try saving? - I say this because sometimes office apps don't close down
properly - and therefore do not close the file properly
 
-----Original Message-----



have you checked that one of the office products are not still running when
you try saving? - I say this because sometimes office apps don't close down
properly - and therefore do not close the file properly


.
Click to expand...

No, james,

The document was not opened and closed before.
Yes other office application are still running
like Outlook.
But they do not have a link with the problem file.
at least not one I know of.

Also there is no one else in the network who has opened
the file.


Paul
 
Hi ,

situation
Network, Windows SBS 2000 server , W2000 prof clients and
Windows XP pro clients.

a new Laptop with XP pro, often refuses to save a document
because it would be opened by someone else.
(of course this not the case)

So we have to save it in a new version.

Anybody know why this is happening
Click to expand...


This looks like the SMB signing issue.

It manifests itself in a number of ways, and what you report is typical.
It usually becomes apparent when you upgrade XP to SP1.

The current advice is:

Article 810907 is the 'official' fix for the file locking issue.

Error Messages When You Open or Copy Network Files on
Windows XP SP1 Clients That Require SMB Signing
http://support.microsoft.com/default.aspx?scid=kb;en-us;810907

It contains patches for XP.
 
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