cannot run" audio/video config guide"

[Guest]

My MSN Messenger6.1 shows "audio/video config cannot run now" when I try to use web cam.
But I can receive video signal from others.
And I don't meet this problem while I'm using messenger4.7
The system on my computer is XP pro without sp1, and it is a simplified_Chinese edition.

Thanks

 

[Jonathan Kay [MVP]]

Greetings Alan,

I don't have a definite answer for you, but what camera/video device are you trying to use?
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Guest]

It's a PC camera which is made in China, and I guess that device works well because I can't any problem when I use windows messenger 4.7

Thank you Jonathan

 

[Gus]

I have the same problem with my messenger 6.1 in XP. If you
find how to fix the problem, please let me know
regards Gus

-----Original Message-----
My MSN Messenger6.1 shows "audio/video config cannot run

now" when I try to use web cam.

 

[Guest]

i have the same problem i upgead to version 6.1 and now i have the problem
if you find the answer i would like to have it too