Cannot retreive and/or select data from MSBusinessContact Manager.

[Guest]

I have had a system crash. After re-installation of outlook2007 and
business Contact Manager2007, After restoration, I cannot select
MsBusinessContactManager wihch has my business contact data. I only have the
option of selecting or creating mssmallbusiness.

Can anyone explain to me why this is happening.
Jerryc

 

[Luther]

I have had a system crash. After re-installation of outlook2007 and
business Contact Manager2007, After restoration, I cannot select
MsBusinessContactManager wihch has my business contact data. I only have the
option of selecting or creating mssmallbusiness.

Can anyone explain to me why this is happening.
Jerryc

It's possible that the database is not in sql instance bcm is using.
This might happen if you earlier upgraded from BCM 2003, and now you
have a fresh installation of 2007.

Look in the Registry in HKLM\software\microsoft\Business Solution
eCRM.

BCM will use the data in the value named SQLInstanceName when looking
for databases. Is your database in that Sql instance?