Cannot restore system to a previous date

  • Thread starter Thread starter lineal1
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lineal1

I changed 3 systems during last 11 years due to strong trojan and invasion
problems in the past and recently I switched to broadband, hoping for some
better results due to the hardware firewall of the router.
I do not think I'm malware free though.
I have Windows XP, Norton Antivirus and Zone Alarm standalone firewall, also
some non-signature antispyware.
Recently, I had 3 incidents I believe show I have some problem.
At first my ZA suddenly started to ask if I want to grand access to the net
to the Symantec's ccSvcHst.exe, which I ignored.
Initially I thought it might be some malware and asked Symantec who replied
to uninstall and re-install antivirus, when I insisted if this might also be
some legal program, thay said it is the virus definitions update program. I
checked in the ZA program list and saw it is legal, so I simply ordered ZA to
remember allowing it always access to the net.
I believe someone changed the ZA settings hoping that I undertake the
uninstall reinstall process of NAV which is a big problem, if I recall well
from the past.
Then today my screen's settings changed strangely from 1024x768 to 640x480.
My admin account asked if I want Windows to fix that automatically but my
limited account I had to fix it through my screen's settings icon in the
taskbar.
Then I thought to restore system to a previous date to avoid eventual
malware but it had been imnpossible.
I tried several previous dates starting from the closest and proceeding to
the past, many times, through normal and safe mode, after seeing the
restoring procedure on the screen and entering again Windows I have an alert
saying "nothing changed in yr system, system restore could not be realized"
(I translate from local language as good as I can), "you may try another
date" and so on.
Additionnally I can think only of one thing relevant, I upgraded from NAV
2009 to NAV 2010 online, don't know if this has anything to do with all that.
Maybe if I restore system to a date before upgrading NAV, this could provoke
probems to the antivirus and thus it stops me from doing so?
Thanks for any help.
 
Try rt clicking MyComputer>select Properties>System Restore. Check the
box Turn off SR on all Drives. Click Apply, Ok. Restart and reverse the
procedure turning SR back on.
You can then go to System Restore and create one manually.
 
lineal1 said:
I changed 3 systems during last 11 years due to strong trojan and invasion
problems in the past and recently I switched to broadband, hoping for some
better results due to the hardware firewall of the router.
I do not think I'm malware free though.
I have Windows XP, Norton Antivirus and Zone Alarm standalone firewall,
also
some non-signature antispyware.
Recently, I had 3 incidents I believe show I have some problem.
At first my ZA suddenly started to ask if I want to grand access to the
net
to the Symantec's ccSvcHst.exe, which I ignored.
Initially I thought it might be some malware and asked Symantec who
replied
to uninstall and re-install antivirus, when I insisted if this might also
be
some legal program, thay said it is the virus definitions update program.
I
checked in the ZA program list and saw it is legal, so I simply ordered ZA
to
remember allowing it always access to the net.
I believe someone changed the ZA settings hoping that I undertake the
uninstall reinstall process of NAV which is a big problem, if I recall
well
from the past.
Then today my screen's settings changed strangely from 1024x768 to
640x480.
My admin account asked if I want Windows to fix that automatically but my
limited account I had to fix it through my screen's settings icon in the
taskbar.
Then I thought to restore system to a previous date to avoid eventual
malware but it had been imnpossible.
I tried several previous dates starting from the closest and proceeding to
the past, many times, through normal and safe mode, after seeing the
restoring procedure on the screen and entering again Windows I have an
alert
saying "nothing changed in yr system, system restore could not be
realized"
(I translate from local language as good as I can), "you may try another
date" and so on.
Additionnally I can think only of one thing relevant, I upgraded from NAV
2009 to NAV 2010 online, don't know if this has anything to do with all
that.
Maybe if I restore system to a date before upgrading NAV, this could
provoke
probems to the antivirus and thus it stops me from doing so?
Thanks for any help.
Click to expand...

Disconnect your PC from the net by pulling the cable. Turn NAV and ZoneAlarm
off, then try a System Restore. Here's step-by-step for NAV if you're not
sure: http://bertk.mvps.org/html/symantecdoc1.html
For Zone Alarm, right-click on the icon and pick Shutdown ZoneAlarm. . .

SC Tom
 
I followed the below paper's instructions
(http://bertk.mvps.org/html/symantecdoc1.html) but initially (in normal
mode) I could not restore system as before.
Then in safe mode (where Resource Protection is supposed to be disabled by
default) again could not restore system.
Did not deal with ZA at all as this did not prevent me in the past from
restoring system, this problem started as soon as I installed NAV.
Is there any possibility to use system restore without uninstalling NAV?
System restore is crucial for fighting viruses, invasions and other malware
and I'm curious why symantec did not see that this would not happen to its
customers.
But I should have known better than listening to people saying the new
Norton is safer, smoother and totally different than the older products,
while in the past I switched to other security software after a black out due
to Norton antivirus alarms.

Did not deal with ZA at all as this did not prevent me in the past from
restoring system, this problem started as soon as I installed NAV.
 
Try Safe Mode with Command Prompt. When it comes up, type in
C:\windows\system32\restore\rstrui.exe and press Enter. It will bring up the
SR GUI. That has worked for me when other methods haven't.

SC Tom
 
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