Cannot Restore Quarantined Items

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Windows Defender has some of my files in Quarantine that I need to restore.
When I try to restore these files, I get this error message:
"Windows Defender encountered an error: 0x08050800f. An unexpected problem
occurred. Install any available updates, and then try to start the program
again. For information on installing updates, see Help and Support."

I updated the definitions and then restarted the program and I get the same
errors.
How can I correct this, and where are these Quarantined files stored so I
can put them back where they belong?

Thanks
 
Hello utalice,

For 0x8050800f
Follow these steps, even though the original cause of the problem appears
not to apply.
http://support.microsoft.com/kb/915105

Can you go to Windows Update, do an Express scan, and apply all offered
updªtes
http://update.microsoft.com


Known issues

Windows Defender might prompt you to remove some peer-to-peer (P2P)
file-sharing programs.

If you choose to remove such a program, Windows Defender deletes all the
contents of the Program Files folder associated with the P2P program.

Because some P2P programs store downloaded files in a default folder under
Program Files, this might remove all files you have downloaded through the
file-sharing program. For example, KaZaA stores .exe and .dll files at
C:\Program Files\Kazaa. Downloaded files are stored at C:\Program
Files\Kazaa\My Shared Folder.

If you use Windows Defender to remove KaZaA, all files and folders under
C:\Program Files\Kazaa are removed.

If you have installed any P2P file-sharing programs, it is a good idea to
back up your downloaded files before you run Windows Defender.


The quarantine folder is here:

C:\Documents and Settings\All Users\Application Data\Microsoft\Windows
Defender\Quarantine

and the actual individual items are in folders in there named similar to
this:

{7FFFFFFE-0000-0000-24A3-B3CC90E4A454}


I hope this post is helpful, but we would highly appreciate it if you could
rate the pºst, so we can keep the community informed.


Good luck

Еиçеl
- - --


FAME
Fame is but the breath of the people, and that often unwholesome.
 
Thanks Engel, I tried that earlier.
I think I found my problem, I believe the path to the files has changed and
that's why it cannot be restored.
 
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