Cannot remove files in use by windows

[Luigi]

Using Windows XP and NAV 2003. Norton detected two viruses with .dll
extensions in c:\windows\system32 folder. Cannot quarantine or delete
because they are being used by windows (or some other program). How can I
delete these? Please Help.

Louie

 

[David W. Hodgins]

Using Windows XP and NAV 2003. Norton detected two viruses with .dll
extensions in c:\windows\system32 folder. Cannot quarantine or delete
because they are being used by windows (or some other program). How can I
delete these? Please Help.

Try running the scan, or manually deleting the files in safe mode.

See http://service1.symantec.com/SUPPOR...ent&ExpandSection=4&Src=sec_doc_nam#_Section4
for instructions on how to get into safe mode.

Regards, Dave Hodgins

 

[Bart Bailey]

Using Windows XP and NAV 2003. Norton detected two viruses with .dll
extensions in c:\windows\system32 folder. Cannot quarantine or delete
because they are being used by windows (or some other program). How can I
delete these? Please Help.

Louie

Download this utility, place path to the file to delete in the killing
field, and reboot. Careful, don't kill the kernal <g>
http://download.broadbandmedic.com/KillBox.exe

 

[Bart Bailey]

Download this utility, place path to the file to delete in the killing
field, and reboot. Careful, don't kill the kernal <g>
http://download.broadbandmedic.com/KillBox.exe

If that doesn't work, here's a nifty context menu addition called
"Remove on Reboot"
http://www.snapfiles.com/get/removereboot.html