Cannot Receive - Please Help!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi, I have tried the "troubleshooter" and turned it off/on again, but I get
this message


-- Account: '64.235.247.170', Server: '64.235.247.170', Protocol: POP3,
Server Response: '-ERR Invalid command.', Port: 995, Secure(SSL): Yes, Server
Error: 0x800CCC90, Error Number: 0x800CCC18

Any ideas? My Yahoo a/c is sending and receiving e-mails fine.

H
 
Hi Shawn

Yes, I have checked and double checked, all OK. It was working this
morning!!! Aggghhh...... The a/c was set up by the chap who does my
business website, so I'm sorry I don't know who the provider is.
 
That IP address, 64.235.247.170, traces to an outfit called
A49consultants.com. The latter is not an ISP. It is somewhat
doubtful that a non-ISP mail host would use port 995.
So, as a test, change the POP3 port to 110, no SSL. You can make
this change by going to Tools, Accounts, select the account,
Properties, Advanced.

Note: Tell your tech friend that it is bad practice to use an IP address
instead of the host name for a mail server since servers sometimes
change their assigned IP address.

Gary VanderMolen
 
Thank you. I can now send, but cannot receive? My tech "friend" has been
somewhat unhelpful, ie not responded!
 
Phoned the webmaster, but he is also stumped. Suggested I change some of the
settings but I now get this error message...

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'Test 4', Account: '64.235.247.170', Server: '64.235.247.170', Protocol:
SMTP, Server Response: '550 Your HELO string is incorrect', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

?????
 
Helen said:
Phoned the webmaster, but he is also stumped. Suggested I change some of
the
settings but I now get this error message...

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'Test 4', Account: '64.235.247.170', Server: '64.235.247.170', Protocol:
SMTP, Server Response: '550 Your HELO string is incorrect', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

?????
--
H


brink said:
Helen,

Are you getting a error message for receiving? It may be similair to
the first one, but with SMTP in it.

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
*Please post feedback to help others.*
Click to expand...
Click to expand...

Port 25 is an outgoing port but you say you can send but not receive. The
normal incoming port is 110.
 
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