cannot receive attachments

  • Thread starter Thread starter W E B GU R L
  • Start date Start date
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W E B GU R L

Now firstly, my o/s is Win98SE using Outlook 2000 but person sending me email with
attachment is using XP I am guessing.

I see a broken image link in the body of the email and no attachment . I forward to a
computer with XP and Outlook 2002 and can see and open.

I sent myself an attachment without any problems opening.

Is XP no longer 'talking' to Win98SE?


Thanks
 
Hi,

XP is still talking to Win98, and the fact that you can forward it to
another machine points to the Outlook installation on that machine. I would
try running the inbox repair tool on that installation. If it is a company
machine, they may have that attachment extension blocked, you would have to
ask the network administrator.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
W E B GU R L said:
Now firstly, my o/s is Win98SE using Outlook 2000 but person sending
me email with attachment is using XP I am guessing.

I see a broken image link in the body of the email and no attachment
. I forward to a computer with XP and Outlook 2002 and can see and
open.

I sent myself an attachment without any problems opening.

Is XP no longer 'talking' to Win98SE?


Thanks
Click to expand...

If the mail was sent from Outlook using Outlook's RTF format then Outlook
Express will never find the attachment. Outlook Express does not understand
Outlook's RTF format. Ask the Outlook user to please use Plain Text,
especially when sending attachments.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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