Cannot receive attachments in Windows Mail

  • Thread starter Thread starter Rick Lindquist, N1RL
  • Start date Start date
R

Rick Lindquist, N1RL

New Vista user here. Just configured Windows Mail on my new laptop, and I
can send and receive messages okay, but I cannot receive attachments. There
isn't even any indication that the attachment was blocked; it's just not
there. Also, I cannot receive HTML formatted e-mails (I get a news headline
service); I can just see the hyperlinks. I have unchecked (cleared) the box
that blocks .exe files, etc, but I'm only trying to send Word docs (to
myself at this point to see if everything is working). Spent a couple of
useless hours trying to get help. Anyone, please??? Thanks.
 
Make sure you're not configured to read in plain text:
Tools, Options, Read, uncheck "Read all messages in plain text."
Also, go to the Security tab and uncheck "Do not allow attachments..."
and uncheck "Block images..."
 
Thanks, Gary. My post may have been premature. I am able to receive
attachments from my Hotmail account to my EarthLink account, but not from
EarthLink on one PC to EarthLink on another. I've always been able to do
this in the past. Possibly there's an account setting I'm overlooking
here. -- Rick
 
Rick Lindquist said:
Thanks, Gary. My post may have been premature. I am able to receive
attachments from my Hotmail account to my EarthLink account, but not from
EarthLink on one PC to EarthLink on another. I've always been able to do
this in the past. Possibly there's an account setting I'm overlooking
here. -- Rick
Click to expand...

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.
 
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