Cannot RDP into Vista from XP

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Guest

Hello,

I recently upgraded my XP Media Center desktop to Vista. Prior to the
upgrade, I was able to RDP into from my XP Home laptop just fine. After the
upgrade, not so. I have added remote access to the firewall on the desktop,
I even specifically added port 3389. I can even telnet to port 3389 just
fine, nothing useful happens, but I don't get a connection error. I also can
share files fine. In the Remote control panel, I enabled remote connection
sharing. I use Remote Desktop on my XP Home laptop to another XP desktop on
a daily basis, so I know it is solid.

What happens is when I try to remote desktop, I get an immediate
non-response. I mean, I click connect and it tries for <1 second and then
returns to where it was before. It's acting like there's a corrupted DLL
somewhere. Anyway, I can't troubleshoot this any furhter. I tried TightVNC
and it didn't work either.
 
Sweetone said:
Hello,

I recently upgraded my XP Media Center desktop to Vista. Prior to the
upgrade, I was able to RDP into from my XP Home laptop just fine. After
the
upgrade, not so. I have added remote access to the firewall on the
desktop,
I even specifically added port 3389. I can even telnet to port 3389 just
fine, nothing useful happens, but I don't get a connection error. I also
can
share files fine. In the Remote control panel, I enabled remote
connection
sharing. I use Remote Desktop on my XP Home laptop to another XP desktop
on
a daily basis, so I know it is solid.

What happens is when I try to remote desktop, I get an immediate
non-response. I mean, I click connect and it tries for <1 second and then
returns to where it was before. It's acting like there's a corrupted DLL
somewhere. Anyway, I can't troubleshoot this any furhter. I tried
TightVNC
and it didn't work either.
Click to expand...

Make sure the Vista Remote Desktop host PC is configured like this...

http://theillustratednetwork.mvps.org/ScreenShots/XP/RDP6-XPClienttoVistaServerConfig.jpg

Make sure the XP client is configured like this...

http://theillustratednetwork.mvps.org/ScreenShots/XP/RDP6-XPClientSettings.jpg

Beyond that make sure your not running anything that may be blocking
incoming Remote Desktop requests like NAV or OneCare Live. Also check the
event logs on both PCs for possible clues...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
Hello Sweetone,

This is Katarzyna from the Windows Networking Team.

We are currently on point to solve related problems with RDP. Would you be
willing to help us collect more info, network traces, etc.? We will let you
know how to set things up. It would help us a lot.

Please email me and we will get things started!

Thanks,
Katarzyna
(e-mail address removed)
 
Katarzyna,

I'd be willing to help. I have the same problem that Sweetstone documented.
I've tried every suggestion I've been able to find on the internet, including
yours, without any success. I have always been able to RDP into XP from
Vista, I can even share files BOTH ways (XP to Vista & Vista to XP), but I
consistently receive a connection error when attempting to RDP into Vista
from an XP machine, even with the KB925876 fix.


These problems, combined with the incompatibility of several of my favorite
programs, has me on the verge of uninstalling Vista in favor of XP. However,
if you are still looking for assistance, and you reply quickly enough, I will
consider holding off on that and assisting you in the trouble shooting
process. Please advise on preferred method of communication.
 
Ahhh! Son of a gun. I found the answer in Tom's Hardware website. OK, this is
something for Microsoft to fix!

When you enable Remote Desktop connections, an entry is added to the Windows
Firewall exceptions list named "Remote Desktop". So, to the regular user, it
seems that Remote Desktop connections have been properly enabled within the
firewall. However, even though the "Remote Desktop" port is added as an
"exception" under the firewall settings, somehow that was not literally
registering.

Tom suggested that you explicitly enter that port in the firewall settings
and just call it something you recognize. I called it RDP and pointed to the
port associated with that machine, which I had changed in the registry to be
something other than the 3389 since I have multiple computers behind a
router.

Anyway, long story short, even though there might already be a "Remote
Desktop" exception in the firewall settings, the solution to this problem is
to MANUALLY enter the Remote Desktop port exception in the Windows Vista
Firewall settings. This allows users to log in from XP into Vista. Note that
windows XP does this automatically and PROPERLY when you enable remote
desktop connections in the first place. Seems like a "minor" bug in Vista
that can cause a lot of headaches.

Those are days of my life I will never recover.
 
Apparently when my system was upgraded the RDP functionality was disabled in
this level of Vista! This is an outrage! How could it be that the feature
was downgraded? Who should I talk about this?

-Sweetone
 
did you upgrade to Home Premium or Ultimate? Only Ultimate (and
Business versions) are able to be RDP hosts. I think MS considers
this to be similar to XP Home = no RDP host vs XP Pro = yes RDP
host. I've run across several XP Media Center 2005 users who
upgraded to Vista Home Premium without realizing this functionality
was lost.

I understand your issue well as I RDP into multiple MCE machines
(and use Ultimate since Home Premium does not support being a RDP
host). There are 3rd party programs that provide functionality, but
it isn't the same as the built in client/host.

Microsoft has a chart at
http://www.microsoft.com/windows/products/windowsvista/editions/choose.mspx

It does show which SKUs can provide RDP host capability.

Please don't shoot the messenger.

Apparently when my system was upgraded the RDP functionality was disabled in
this level of Vista! This is an outrage! How could it be that the feature
was downgraded? Who should I talk about this?

-Sweetone
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
Thanks Barb. The upgrade was one of those "automatic" upgrades where I
bought the PC with XP Media Center just before Vista was released with the a
"free" upgrade to Vista. Where do I go to complain about this?
 
Did the offer specify Vista Ultimate or Vista Premium or did it just
state Vista upgrade. If the vendor specified Ultimate and you have a
copy of the ad/offer, start with the vendor. If the version was not
specified, it is unlikely you will get satisfaction from the vendor.
(but I'm not a lawyer so if you want legal advice, consult your
attorney.)

most of the "upgrade" offers I saw were for Home Premium with an
extra charge option for Ultimate.

Thanks Barb. The upgrade was one of those "automatic" upgrades where I
bought the PC with XP Media Center just before Vista was released with the a
"free" upgrade to Vista. Where do I go to complain about this?
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
did you upgrade to Home Premium or Ultimate? Only Ultimate (and
Business versions) are able to be RDP hosts. I think MS considers
this to be similar to XP Home = no RDP host vs XP Pro = yes RDP
host. I've run across several XP Media Center 2005 users who
upgraded to Vista Home Premium without realizing this functionality
was lost.

I understand your issue well as I RDP into multiple MCE machines
(and use Ultimate since Home Premium does not support being a RDP
host). There are 3rd party programs that provide functionality, but
it isn't the same as the built in client/host.

Microsoft has a chart athttp://www.microsoft.com/windows/products/windowsvista/editions/choos...

It does show which SKUs can provide RDP host capability.

Please don't shoot the messenger.



--

Barb Bowman
MS Windows-MVPhttp://www.microsoft.com/windowsxp/expertz...mspxhttp://blogs.digitalmediaphile.com/barb/- Hide quoted text -

- Show quoted text -
Click to expand...

I found the following info on getting VNC to work on Vista. I am
having the same problem trying to remote contol a Vista Home Premium
box from XP.

http://www.mydigitallife.info/2006/12/13/workaround-to-run-vnc-server-in-windows-vista/

I haven't tried it yet but will in the next couple of days.
 
Let us know how it works out for you here after you try it out.

I found the following info on getting VNC to work on Vista. I am
having the same problem trying to remote contol a Vista Home Premium
box from XP.

http://www.mydigitallife.info/2006/12/13/workaround-to-run-vnc-server-in-windows-vista/

I haven't tried it yet but will in the next couple of days.
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
Hi Sweetone,

Just discovered the same you have, and agree its an outrage.

Did you ever find out who to complaint to, as I'd love to rattle a cage or
too also. How can the premium version chop such a basic tool, especially
whilst leaving the option to RDP out. If we all had Premium versions, we
could still not talk to each other as none could host!

Best regards,
Donchik
 
Donchik said:
Hi Sweetone,

Just discovered the same you have, and agree its an outrage.

Did you ever find out who to complaint to, as I'd love to rattle a cage or
too also. How can the premium version chop such a basic tool, especially
whilst leaving the option to RDP out. If we all had Premium versions, we
could still not talk to each other as none could host!

Best regards,
Donchik
Click to expand...
You can use an alternative like UltraVNC with its encryption plug-in.

http://www.ultravnc.com

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
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