Cannot quit IE6

N

Norma

I'm unable to exit out of explorer using X, File/close or
right click/close. Forced to CTR-ALT-DLT. Same thing on
IE5 sp2, though installing version 6 would fix but problem
remains.

Anyone know what's causing it and how to fix?

Thanks
 
D

Don Varnau

Norma,
There's a good possibility that this is being caused by a third-party
program (adware, spyware, parasite)

Download, install, *update* and run these two programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/ Remove items listed in red- others are
optional.

If unsuccessful with those programs, try CWShredder from
http://www.net-integration.net/tools/hijackthis.html

Additional information, including security tips at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

If not caused by malware, consider disabling (for diagnostic purposes)
legitimate programs running in the background which might be interacting
with IE- security, antivirus, etc. You may have to uninstall then reinstall
a program.

Hope this helps,
Don
 

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