cannot print from explorer or outlook

  • Thread starter Thread starter jeffrey
  • Start date Start date
J

jeffrey

When I try to print from Explorer or Outlook Express a
window comes up that says Outlook Express/Explorer has
encountered a problem and must shut down. I can then
send a report or not. Either way it closes out the
program. IT's driving me crazy! Someone please help!
I'll pay!
 
From a previous post by Loni,

Quote
I had a problem not being able to print from either I.E. or Outlook Express,
and if I tried to use Page Setup, I.E. would hang.

The version info in the Help/About was completely gone. I got paid help from
Microsoft,
and the following steps fixed the problem.

First, using Internet Options, delete all cookies, temp files and objects.
This might
fix it for some people.

In my case, I also had to use regsvr32 from the start/run command to
re-register vbscript.dll and jscript.dll.

At the Start/Run applet execute these commands
regsvr32 vbscript.dll
regsvr32 jscript.dll

Then, thank god, everything worked. A frustrated I.E. 6 users.
Loni Lowry

Unquote.

Rule out parasites, some are causing havoc with the printing.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
 
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