Cannot order 64bit DVD

  • Thread starter Thread starter GlennK
  • Start date Start date
G

GlennK

Hi,
I purchased a Windows Anytime Upgrade Pack for one of my computers.
It is- Windows Vista Home Premium to Windows Vista Ultimate.
It was advertised to come with both 32-bit and 64-bit DVDs but it did not.
The DVD states "This Disc contains 32-bit Software only".
Behind the DVD it reads "If you need a DVD-Rom of the 64-bit software,
simply visit www.windowsvista.com/1033/ordermedia for information on how to
obtain this software."
I visited the site and entered my info but it does not give me the option to
order a 64bit DVD, it only gives the option to buy 32 bit CDs.
I have contacted Microsoft sales support though email but they continue to
tell me that the pack includes the 32-bit and 64-bit software which
unfortunately it does not.

Background done now to the question:

How can I obtain Windows Anytime Upgrade Pack: Vista Home Premium -to- Vista
Ultimate 64bit DVD?

Thanks,
 
I believe I will.
When I purchased this pack it advertised that both DVDs were in the pack
but...

It will probably be quicker as well.

Thanks
GlennK
 
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