Cannot open Windows mail

  • Thread starter Thread starter pcjones
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pcjones

I have been running IE8 vista on my Dell xps 630i using CA anti virus, the
problem is every now and again when i click on the Windows mail icon i get a
message telling me that there is another instance of mail running shut it
down and reboot, I have done this I also have done the clean boot but it
keeps happening, any suggestions?
 
It is not a Windows Mail problem. You need to figure out what program is
doing that to it
 
I reinstalled vista to try and get rid of the problem and didnt load
anyprograms back on my computer except windows updates and office enterprise
2007 im wondering if i uninstall the enterprise if that might do the trick,
thanks for the info
 
Someone else had a similar problems a few months ago but I was not sure if
that is relevant to you. I realize now it is relevant to you because no one
in this newsgroup has been able to determine what the other program is. So
you could ask in some other forum or newsgroup how to determine what other
program is keeping Windows Mail open. I don't know and apparently no one in
this group can help.
 
Did you have an antivirus installed when you tested Windows Mail after
reinstalling Vista? If no, I doubt that Office would cause this problem.

I suggest you try Windows Live Mail to see if it has the same problem:

http://download.live.com/wlmail
 
I installed the antivirus after i Reinstalled vista, but I had the problem
before i reinstalled as well I just lived with it I kept on opening up the
task manager and shutting down mail, it was anoying but now Im fed up with
it, so I will try the link you gave me and hope that does the trick, I went
thru every help on microsoft help so im sure there is something simple i have
just missed thanks for your help
 
I cannot open emails with .pps attachments. I get a message saying Windows
does not support that program.
What must I do to recieve .pps attachments??
Lloyd
(e-mail address removed)
 
In addition to what Bruce wrote, make sure you can open saved PPS
documents outside of Windows Mail. If you can't, you need to install
PowerPoint or the free PowerPoint Viewer.
 
Can you start your own new thread instead of hijacking this one please?
And then copy/paste the entire error message into the post.
 
pcjones said:
I have been running IE8 vista on my Dell xps 630i using CA anti virus, the
problem is every now and again when i click on the Windows mail icon i get a
message telling me that there is another instance of mail running shut it
down and reboot, I have done this I also have done the clean boot but it
keeps happening, any suggestions?
Click to expand...

I have problems opening emails _ (previously no problem - but since I have
reimaged my laptop. One user sending emails, their emails cannot be opened
and I get an error message • Your digital id cannot be found in the
underlying security system. Does anybody think I need to import the users
public key?
 
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