G
Guest
My browser does not open up certain pages like lastminute.com or
virginmobile.com or some car insurance sites. Please can you help
virginmobile.com or some car insurance sites. Please can you help
Clint said:My browser does not open up certain pages like lastminute.com or
virginmobile.com or some car insurance sites. Please can you help
qrl said:I have xp home edition with IE6, I believe...winver says it is V 5.1
but under help in IE it says it is V6...I have done everything that
you have suggested, but have not checked it out as of yet....I get no
errors...I can access my web site (Dial Up) satifactory but when I
click "Webmail", it will not load the page completely...sometimes it
loads part of it and sometimes not...it just hangs...I have noticed
that the "Logout" may not be functioning...even though it says it
logs out, the next time I enter the site (during the same session), I
do not have to enter my name and/or pw to access what I do get...I
will get back to you in any case....qrl
Jan Il said:Hi qrl
Try this for the Done.... error and see if it helps. However, there may be
something else that is causing the page not to complete.
Done But With Errors On Page
Control Panel> IE Options>Advanced Tab>Browsing section>check disable script
debugging>Un-Check "Display a notification about every script
error">apply>OK out.
also...here are a few suggestions that might help :
Go to Start/Run
Type in: regsvr32 softpub.dll
Press Enter or click OK
then............
Are you using a Firewall or filtering software?
Courtesy of Mike Burgess
Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off
2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.
[more info]
Web Pages Display a Red "X" Instead of a Graphic
http://support.microsoft.com/?kbid=316545 [Norton Products]
3) If you have McAfee, check the Privacy" setting and see if it is blocking.
3) Any "ad blocking" software that blocks "http_referrer"
or contains entries that are blocking access to the desired site.
4) HOSTS file that contains entries that are blocking access to the desired
site.
(may be ahidden file: http://snipurl.com/6rl8 How to Show All (Hidden)
Files)
5) Cookie blocking software that are blocking "required" Cookies.
6) Pop-up blockers that are stripping header\url info.
7) WebWasher Standard Filter/URL Filter
8) Make sure the following registry entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"
Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0
To check your "User Agent":
Paste the below into the Address Bar and view the output:
javascript:navigator.userAgent
[Example WinME output]
Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90)
also......
Try renaming the hosts file. There may be something in your Hosts file that
is blocking this site and preventing it from being loaded.
How Do I Use the HOST File?
http://www.accs-net.com/hosts/how_to_use_hosts.html
How to Edit HOST File:
http://www.lithiumdata.com/QandA/hosts.htm
and....
Problems accessing secure sites or cannot install 128 bit encryption
http://inetexplorer.mvps.org/answers2.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
Recommended Minimal Security Settings
http://mvps.org/winhelp2002/restricted.htm#Setting
Setting Up Security Zones in IE
http://www.microsoft.com/windows/ie/using/howto/security/setup.mspx
If these steps do not resolve your problem, or you need help with the above,
please post back to this thread with the details and any error messages.
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htmI made all the changes that you suggested and re-booted my computer and then
attempted to access my webmail....Part of the menu on the page opened but
when I click "Check", I noticed in the lower left hand tray,
"Javascript:check mail(); but when I removed the cursor, the caption said
"Done" but with errors...any ideas...
grl
Thanks to all....
I will try these and check back with you....I do get a red X when I go to
Microsoft.Com instead of graphics on parts of pages...I do not have a
firewall other than XP's and I have attempted to delete all of Norton's files
but have had difficulty in getting all of them...I have renamed them,
re-booted, and then deleted them but I still have some...e.g.
"CCSETMSR.EXE"," CCEVTMGR.EXE", and "CCSETMGR.EXE", but I have been unable to
delete those 3 files...I will get back....thanks qrl
Jan Il said:Hi qrl
Try this for the Done.... error and see if it helps. However, there may be
something else that is causing the page not to complete.
Done But With Errors On Page
Control Panel> IE Options>Advanced Tab>Browsing section>check disable script
debugging>Un-Check "Display a notification about every script
error">apply>OK out.
also...here are a few suggestions that might help :
Go to Start/Run
Type in: regsvr32 softpub.dll
Press Enter or click OK
then............
Are you using a Firewall or filtering software?
Courtesy of Mike Burgess
Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off
2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.
[more info]
Web Pages Display a Red "X" Instead of a Graphic
http://support.microsoft.com/?kbid=316545 [Norton Products]
3) If you have McAfee, check the Privacy" setting and see if it is blocking.
3) Any "ad blocking" software that blocks "http_referrer"
or contains entries that are blocking access to the desired site.
4) HOSTS file that contains entries that are blocking access to the desired
site.
(may be ahidden file: http://snipurl.com/6rl8 How to Show All (Hidden)
Files)
5) Cookie blocking software that are blocking "required" Cookies.
6) Pop-up blockers that are stripping header\url info.
7) WebWasher Standard Filter/URL Filter
8) Make sure the following registry entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"
Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0
To check your "User Agent":
Paste the below into the Address Bar and view the output:
javascript:navigator.userAgent
[Example WinME output]
Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90)
also......
Try renaming the hosts file. There may be something in your Hosts file that
is blocking this site and preventing it from being loaded.
How Do I Use the HOST File?
http://www.accs-net.com/hosts/how_to_use_hosts.html
How to Edit HOST File:
http://www.lithiumdata.com/QandA/hosts.htm
and....
Problems accessing secure sites or cannot install 128 bit encryption
http://inetexplorer.mvps.org/answers2.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
Recommended Minimal Security Settings
http://mvps.org/winhelp2002/restricted.htm#Setting
Setting Up Security Zones in IE
http://www.microsoft.com/windows/ie/using/howto/security/setup.mspx
If these steps do not resolve your problem, or you need help with the above,
please post back to this thread with the details and any error messages.
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htmandI made all the changes that you suggested and re-booted my computer
thenerrors...Iattempted to access my webmail....Part of the menu on the page opened but
when I click "Check", I noticed in the lower left hand tray,
"Javascript:check mail(); but when I removed the cursor, the caption said
"Done" but with errors...any ideas...
grl
:
I have xp home edition with IE6, I believe...winver says it is V 5.1 but
under help in IE it says it is V6...I have done everything that you have
suggested, but have not checked it out as of yet....I get no
canitaccess my web site (Dial Up) satifactory but when I click "Webmail",
willthenot load the page completely...sometimes it loads part of it and sometimes
not...it just hangs...I have noticed that the "Logout" may not be
functioning...even though it says it logs out, the next time I enter
siteto(during the same session), I do not have to enter my name and/or pw
accesscanwhat I do get...I will get back to you in any case....qrl
:
Hi Clint
Since you did not mention the version of Windows or IE you have, I
onlywordsguess at a solution. You might try the following and see if it helps:
Can not browse certain websites
http://www.dslreports.com/faq/10082
or.....
Can't access secure sites or IE hangs
There are a number of reasons this might happen, so try the information here
and see if it will help:
Verify that Internet Explorer Is Using 128-Bit Encryption
To check:
1. In Internet Explorer, on the Help menu, click About Internet Explorer
2. The level of encryption on your computer appears next to the
CipherthenStrength. Verify that the Cipher Strength value appears as 128-bit
If the Cipher Strength is anything less then 128-bit, download the Internet
Explorer High Encryption Pack to your computer's hard disk, and
installOptions,it.
Delete Temporary Internet Files
There's also a possibility of some corrupted files in your Temporary
Internet Files (TIF) storage. To clear these:
1. In Internet Explorer, on the Tools menu, click Internet
andOKselect the General tab
2. Under Temporary Internet files, click Delete Files, and click
when youOptions,are prompted to confirm the deletion
Configure Internet Explorer Security, Content, and Advanced Settings
Configure Security settings for the Trusted sites zone in Internet Explorer:
1. In Internet Explorer, on the Tools menu, click Internet
andtheselect the Security tab
2. Select Trusted sites, and then click Default Level
3. Add the secure Web site you are trying to access to the Trusted sites
zone. To do so, click Sites, type the address (URL) of the site in
AddOptions,this Web site to the zone box, click Add, click OK, and then click Apply
Clear the Secure Sockets Layer (SSL) slate and AutoComplete history:
1. In Internet Explorer, on the Tools menu, click Internet
andwhenselect the Content tab
2. Under Certificates, click Clear SSL State
3. Click OK when you receive the message that the SSL cache was successfully
cleared
4. Under Personal information, click AutoComplete
5. Under Clear AutoComplete history, click Clear Forms. Click OK
youOptions,are prompted to confirm the operation.
Verify that Internet Explorer is configured to use SSL 2.0 and SSL 3.0:
1. In Internet Explorer, on the Tools menu, click Internet
andtheselect the Advanced tab
2. In the Settings box, under the Security header, click to select
UseToSSL 2.0 and Use SSL 3.0 check boxes (if they are not already selected), and
then click OK
Verify that the Date and Time Settings on Your Computer Are Correct
Because SSL certificates have an expiry date, if the date on your computer
isn't correct, it may prevent you from connecting to secure sites.
verifyclickthat your computer is configured with the correct date and time settings:
1. Click Start > click Control Panel
2. Click Date, Time, Language, and Regional Options, and then
Date andconfiguredTime
3. Select the Date & Time tab
4. Check to make sure that the date and time settings are
to usetothe current date and time, and then click OK
also.....
Some Microsoft Knowledge Base Articles dealing with this problem:
232012 - Error Message When You Attempt to Install 128-Bit Upgrade
261328 - Cipher Strength Appears as 0-Bit in Internet Explorer
301803 - Error Message When You Try to Connect to Secure Site: Client
Certificate Has Expired or Is Not Yet Valid
303807 - "The Page Cannot Be Displayed" Error Message When You Try
ViewWhenWeb Page on a Secure Web Site
305217 - Page Cannot Be Displayed Error During SSL 3.0 Server Session
Timeout
811383 - Internet Explorer Connectivity and Certificate Display Issues
813951 - You Cannot Access Your MSN E-mail Account or Authenticate with a
Web Site in Various Programs
821814 - You Receive a "Page Cannot Be Displayed" Error Message
YouthePost to a Site That Requires Authentication
If these steps do not resolve your problem, or you need help with
above,please post back to this thread with the details and any error messages.
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
My browser does not open up certain pages like lastminute.com or
virginmobile.com or some car insurance sites. Please can you help