Cannot open shared mailbox

  • Thread starter Thread starter Robert at L3
  • Start date Start date
R

Robert at L3

When attempting to open another user's mailbox I receive the following error
message, "Cannot display the folder. Cannot open the mailbox for this user
because the user does not have a server mailbox." I know that user has
shared his/her mailbox. I have reloaded Office, rebuilt my .ost file,
removed and rebuilt my office mailbox from the control panel, all to no
avail. Any clues?
 
I am using the "open a shared Calendar" selection on the left hand side of
the Calendar screen. I can open some calendars and some fail with the
message below.

Diane Poremsky said:
how are you attempting to open it? Are you using the GAL to pick it?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




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Robert at L3 said:
When attempting to open another user's mailbox I receive the following
error
message, "Cannot display the folder. Cannot open the mailbox for this
user
because the user does not have a server mailbox." I know that user has
shared his/her mailbox. I have reloaded Office, rebuilt my .ost file,
removed and rebuilt my office mailbox from the control panel, all to no
avail. Any clues?
Click to expand...
Click to expand...
 
The ones that fail, are you typing their name or picking them from the GAL?
Does your site use multiple Exchange servers and if so, are they on a
different server?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Robert at L3 said:
I am using the "open a shared Calendar" selection on the left hand side of
the Calendar screen. I can open some calendars and some fail with the
message below.

Diane Poremsky said:
how are you attempting to open it? Are you using the GAL to pick it?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Robert at L3 said:
When attempting to open another user's mailbox I receive the following
error
message, "Cannot display the folder. Cannot open the mailbox for this
user
because the user does not have a server mailbox." I know that user has
shared his/her mailbox. I have reloaded Office, rebuilt my .ost file,
removed and rebuilt my office mailbox from the control panel, all to no
avail. Any clues?
Click to expand...
Click to expand...
Click to expand...
 
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