Cannot open "Printers and Faxes"

[Davidt]

Windows XP Pro (2002) SP2 - when I try to "open printers and faxes" from the
control panel, it hangs. No amount of time is sufficient for it to open. I
cannot manage printers on this system. This is a new problem, the system
was working fine until a day or so ago.

What should I look for?

Thanks

David

 

[Mark L. Ferguson]

Some system file is probably corrupt.
To repair all system files, go to Start/Run, and type: SFC /SCANNOW

 

[Ms. L MS MVP]

Look in your Windows\System 32 folder for these 2 files spoolss.dll and
spoolsv.exe and delete them. Reboot. On reboot they will be recreated with
fresh copies. If that does not fix it then try my Explorer Shell Fix tool.
Download it here http://pcbutts1.com/downloads/tools/tools.htm

 

[Unknown]

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