Cannot Open Outlook 2000

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have used Outlook for a couple of years when it suddenly would stop and
hang upon the splash page - the hourglass would turn over and nothing else
would happen unless I Ctrl + Alt + Dlte to close.
I am stuck with using Outlook Express instead and have no problems opening
or using.
Any suggestions,please??
 
Try launching Outlook 2000 in Safe Mode per this article:

http://support.microsoft.com/kb/Q197180
OL2000: Additional Command-Line Switches

If Outlook starts, there is a good chance that either the extensions file,
Extend.dat or the toolbar customizations file, Outcmd.dat is damaged. This
article will help you deal with them:

http://support.microsoft.com/kb/Q196633
OL2000: How to Troubleshoot Invalid Page Faults (IPF) in Outllib.dll

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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