cannot open or create a database

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I install any version of Outlook on my Win98 OS, I get the following error message and am unable to use any database

Unable to open your default e-mail folders. The .DLL file for the information service could not be found
MAPI was unable to load the information service PSTPRX.DLL. Be sure the service is correctly installed and configured
....then..
Would you like to open your default File System folder instead

What can I do? I have a database I want to open in Outlook.
 
I am having the same problem...if i get an answer I will
let you know
-----Original Message-----
When I install any version of Outlook on my Win98 OS, I
Click to expand...
get the following error message and am unable to use any
database:
Unable to open your default e-mail folders. The .DLL
Click to expand...
file for the information service could not be found.
MAPI was unable to load the information service
Click to expand...
PSTPRX.DLL. Be sure the service is correctly installed
and configured.
 
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