Hi David,
When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error-Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. In most cases, it may be the spyware DLL. Therefore, reinstalling Internet Explorer [in case of a spyware DLL] may not help.
To test with: Disable third-party browser extensions in Internet
Explorer
1. Click Start, Run, and type inetcpl.cpl.
2. Click the Advanced tab.
3. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
4. Restart Internet Explorer.
If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm
Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG
--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
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How to guard against CoolWebSearch spyware:
http://www.mvps.org/sramesh2k/Defend_CWS.htm
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I was surfing the net and received a message that IE had
experienced and error and must close. Since this I have
reinstalled windows xp, updated virus scan and removed
all infected files, reloaded all the windows updates and
ran a scan from the windows support page. Nothing is
bringing IE 6.0 back to life. Any suggestions?
