Cannot open Inbox

  • Thread starter Thread starter Evert
  • Start date Start date
E

Evert

Since a couple of days we are not able to open the Inbox in either outlook
97, 2000 or 2003. We can open any other folder but not the Inbox. The message
just simple says that it cannot open the folder. In the folderlist it shows
all open messages, it gives a message that there is mail but we cannot read
it.
What can we do?
 
Evert said:
Since a couple of days we are not able to open the Inbox in either
outlook 97, 2000 or 2003. We can open any other folder but not the
Inbox. The message just simple says that it cannot open the folder.
In the folderlist it shows all open messages, it gives a message that
there is mail but we cannot read it.
What can we do?
Click to expand...

Try starting Outlook once with the /resetfolders command switch or, if
you're using PSTs, try running the Inbox Repair Tool (scanpst.exe) on it.
Finally, you could try Help>Detect and Repair.
 
Brian, i've tried "Detect and Repair", no results. tried to start outlook
with a command line "Outlook.exe /resetfolders" and i get the message that is
is wrong .
Tried to repair Office with the Setup from the CD, no result.
The message when opening the Inbox is "Cannot display the content".
We've made a rule to send mail to another folder just to read the mail but
after restarting outlook this folder gives the same message.
Ther was no pst file on the pc, made a pst file and checked it with scanpst
but it says no error.
Any solution?
 
Evert said:
Brian, i've tried "Detect and Repair", no results. tried to start
outlook with a command line "Outlook.exe /resetfolders" and i get the
message that is is wrong .
Click to expand...

Did you make sure to include the space after "outlook.exe"?
 
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