cannot open files in Excel or Word

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

HELP PLEASE.
After repairing my XP Pro O/S with the original supplied CD, I have lost
Windows SP2, the start up is now very slow and I am unable to open any Excel
or Word file.
Clicking on any it brings "this file cannot be opened because your virus
scan has detected a problem with it".
I have run a virus test (negative) ,disabled the Antivirus Program, run file
repair in Word and Excel and re-installed Microsoft Office 2003 all to no
avail.
Where do I go next. I can`t afford to lose my files data.
Any advice greatly appreciated.
Ton
 
The FIRST thing to do is re-install Service Pack 2 (I hope you have a CD
with that update contained thereon since it is a huge download ).
Gene
 
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