Cannot Map a Network Drive after successfully connecting to VPN.

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I've dial into NetZero and AOL 9 to make sure it's not the ISP that is
causing the problem.

Here's what I can do.

I can ping the remote server and all internal clients.
I can run a traceroute to all servers and internal clients.
I can connect to our corporate Exchange 2003 server and open my mailbox.
I can use Terminal Services to log into our internal Windows servers.

But I can't map a drive. I've tried to enter the logon credentials with the
domain in front of the username. I've created a local account using the same
username and password as my corporate account and tried to connect while
logged in as that user. I've also tried to map a drive using an
Administrative account. I've gone into the VPN DNS Settings and added the
FQDN Suffix of our domain name. No go.

I'm running Windows 2000 SP4. And ideas? Thanks.
 
Thanks for the response. I just found something strange. First of all, the
error is

System error 1231 has occurred. The network location cannot be reached.

I found this error message on your site and confirmed that Client for MS
Networks was enabled. But what's strange is I can't even map a drive to a
local share. I created a share on the C: drive and gave everyone Full
permission, but it still says it can't locate the network location. I'll try
to run a Windows 2000 Pro Repair and see if that fixes the problem.

Symptom: When using net view \\computername, you may receive System error
1231.

Resolutions: 1) make sure Client for MS Networks is enabled, 2) make sure
you have permission to access it.
 
assuming you can ping the remote computer by name? what do you receive when using net use command? system error 5 or system error 53?
For more and other information, go to http://howtonetworking.com.

Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help.

Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
I recommend Brinkster for web hosting!

I've dial into NetZero and AOL 9 to make sure it's not the ISP that is
causing the problem.

Here's what I can do.

I can ping the remote server and all internal clients.
I can run a traceroute to all servers and internal clients.
I can connect to our corporate Exchange 2003 server and open my mailbox.
I can use Terminal Services to log into our internal Windows servers.

But I can't map a drive. I've tried to enter the logon credentials with the
domain in front of the username. I've created a local account using the same
username and password as my corporate account and tried to connect while
logged in as that user. I've also tried to map a drive using an
Administrative account. I've gone into the VPN DNS Settings and added the
FQDN Suffix of our domain name. No go.

I'm running Windows 2000 SP4. And ideas? Thanks.
 
try this command net share. that will tell you if you enable sharing or not. For more and other information, go to http://howtonetworking.com.

Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help.

Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
I recommend Brinkster for web hosting!

Thanks for the response. I just found something strange. First of all, the
error is

System error 1231 has occurred. The network location cannot be reached.

I found this error message on your site and confirmed that Client for MS
Networks was enabled. But what's strange is I can't even map a drive to a
local share. I created a share on the C: drive and gave everyone Full
permission, but it still says it can't locate the network location. I'll try
to run a Windows 2000 Pro Repair and see if that fixes the problem.

Symptom: When using net view \\computername, you may receive System error
1231.

Resolutions: 1) make sure Client for MS Networks is enabled, 2) make sure
you have permission to access it.
 
I ended up having to install XP from scratch. Now I can map a network drive
and connecting to VPN. I'm not sure what it takes to prevent having to
install the OS from scratch, but that's what I did. Thanks.
 
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