G
Guest
Hi, on my laptop i have 2 accounts, an administrator one and a user one. This morning i logged on and accessed the internet using my administrator account and all seemed fine. I left the computer for about an hour, still connected, and when i logged back on with my password, there were a load of different programmes running (6 by 3 inch boxes, white writing on black background). This had never happened before so i shut everything off. However, when I later restarted the laptop I could not log back on as administrator and I can still only log on using my second 'user' account.
When i start the computer i am given the choice of the 2 accounts, but if i try using the administrator account, i get the message 'loading your personal settings' but that's it, nothing happens and the cursor just flickers.
As I cannot log on as administrator I can't use any system recovery tools. Any ideas / help would be most appreciated??
When i start the computer i am given the choice of the 2 accounts, but if i try using the administrator account, i get the message 'loading your personal settings' but that's it, nothing happens and the cursor just flickers.
As I cannot log on as administrator I can't use any system recovery tools. Any ideas / help would be most appreciated??