Cannot Log Back in after locking PC.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

A user of ours cannot log back into his PC after he locks it (either manual
locking or time out), when he pushed CTRL+ALT+DEL the password box does not
appear.

Does anyone know which part of the registry controls that pop up box?

Many thanks in advanced.
 
Gar said:
Hi,

A user of ours cannot log back into his PC after he locks it (either
manual
locking or time out), when he pushed CTRL+ALT+DEL the password box does
not
appear.
Click to expand...

Question: Is the keyboard, a wired keyboard or a wireless?
 
It is a wired keyboard, it's a software issue as the "CTRL+ALT+DEL" popup
disappears when he tries to log in, but the username/password box does not
appear and all you see is the Background image of the PC.
 
Have you tried using ALT+TAB after the CTRL+ALT+DEL? Could be that the
username box is going into the background for some reason and you just have
to bring it back to the front by ALT+TAB. Best of luck
-kenkcj
 
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