Cannot launch a program

H

HT

WindowsXP

IE6

I downloaded a trial version of "Snag-It7". I try to launch the program and it tells me that the program has encountered a problem and need to close immediately. I clicked on details to see if I can see why and I got this information:

AppName: snagit32.exe AppVer: 7.2.5.0 ModName: msvcr71.dll

ModVer: 7.10.3052.4 Offset: 00010428

I can launch Snag-It5 successfully.

Please advise.

Thanks in advance...
 
M

Malke

HT said:
WindowsXP

IE6

I downloaded a trial version of "Snag-It7". I try to launch the
program and it tells me that the program has encountered a problem and
need to close immediately. I clicked on details to see if I can see
why and I got this information:

AppName: snagit32.exe AppVer: 7.2.5.0 ModName: msvcr71.dll

ModVer: 7.10.3052.4 Offset: 00010428

I can launch Snag-It5 successfully.
Contact the maker of Snag-It for help with its program.

Malke
 
S

Sean Aindow

I have seen an issue with this software but not with windows xp, have you
tried reinstalling this software, are know they have go beta dlls for a
update coming soon.
 
P

Plato

HT said:
I downloaded a trial version of "Snag-It7". I try to launch the
program and it tells me that the program has encountered a problem and
need to close immediately. I clicked on details to see if I can see
why and I got this information:

Contact the Author of the program for help.
 

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