Cannot install windows clean up utility?

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-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
 
You may log the setup events for Windows Installer Cleanup Utility to determine the problem.

See:

The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe:
http://support.microsoft.com/kb/314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
 
dear Ramesh,
thank you for your repl,unfortunately,i am not familiar
with command lines,so i do not understand anything in the reply???,can you
simplify this for me??...all i want to do is install the windows clean up
utility tool,but i cannot,because i get the error message..install the
windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi
Click to expand...

PLEASE..CAN YOU TRY TO HELP ME AGAIN???
REGARDS,
RIPTORN.
--
riptorn


Ramesh said:
You may log the setup events for Windows Installer Cleanup Utility to determine the problem.

See:

The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe:
http://support.microsoft.com/kb/314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
Click to expand...
 
Hi,

Click Start, Run and type this command:

msiexec.exe /l*v c:\installlog.txt /i "C:\Program Files\MSECACHE\WICU3\msicuu.msi"

The Windows Installer Cleanup Utility setup launches now. When the setup fails, open c:\installlog.txt file using Notepad, copy the contents and include it in your reply. The log file is supposed to contain the details why the setup has failed.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


dear Ramesh,
thank you for your repl,unfortunately,i am not familiar
with command lines,so i do not understand anything in the reply???,can you
simplify this for me??...all i want to do is install the windows clean up
utility tool,but i cannot,because i get the error message..install the
windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi
Click to expand...

PLEASE..CAN YOU TRY TO HELP ME AGAIN???
REGARDS,
RIPTORN.
--
riptorn


Ramesh said:
You may log the setup events for Windows Installer Cleanup Utility to determine the problem.

See:

The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe:
http://support.microsoft.com/kb/314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
Click to expand...
 
Dear Ramesh,thank you for the reply... here is the installer log file??,i
hope it is correct??

=== Verbose logging started: 5/5/2007 12:25:37 Build type: SHIP UNICODE
3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (D4:80) [12:25:37:697]: Resetting cached policy values
MSI (c) (D4:80) [12:25:37:697]: Machine policy value 'Debug' is 0
MSI (c) (D4:80) [12:25:37:697]: ******* RunEngine:
******* Product: C:\Program Files\MSECACHE\WICU3\msicuu.msi
******* Action:
******* CommandLine: **********
MSI (c) (D4:80) [12:25:37:737]: Note: 1: 2203 2: C:\Program
Files\MSECACHE\WICU3\msicuu.msi 3: -2147287037
MSI (c) (D4:80) [12:25:37:777]: MainEngineThread is returning 3
=== Verbose logging stopped: 5/5/2007 12:25:37 ===

I hope you can further assist me with this information..GOD BLESS.
Riptorn....
--
riptorn


Ramesh said:
Hi,

Click Start, Run and type this command:

msiexec.exe /l*v c:\installlog.txt /i "C:\Program Files\MSECACHE\WICU3\msicuu.msi"

The Windows Installer Cleanup Utility setup launches now. When the setup fails, open c:\installlog.txt file using Notepad, copy the contents and include it in your reply. The log file is supposed to contain the details why the setup has failed.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


dear Ramesh,
thank you for your repl,unfortunately,i am not familiar
with command lines,so i do not understand anything in the reply???,can you
simplify this for me??...all i want to do is install the windows clean up
utility tool,but i cannot,because i get the error message..install the
windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi
Click to expand...

PLEASE..CAN YOU TRY TO HELP ME AGAIN???
REGARDS,
RIPTORN.
--
riptorn


Ramesh said:
You may log the setup events for Windows Installer Cleanup Utility to determine the problem.

See:

The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe:
http://support.microsoft.com/kb/314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
Click to expand...
Click to expand...
 
Hi Riptorn,

Click Start, Run and type %temp% and press ENTER. Delete all the files in the TEMP folder (ignore "file in use" error messages).

Open the Windows Installer Cleanup Utility's setup wrapper file "msicuu2.exe" using WinZip (third-party zip handler tool) and extract the following files to a folder on your Desktop.

msicuu.exe
msicuu.msi
MsiZapA.exe
MsiZapU.exe
readme.txt
StartMsi.vbs

Then open the folder where you extracted the above files. Double-click StartMsi.vbs to run it.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Dear Ramesh,thank you for the reply... here is the installer log file??,i
hope it is correct??

=== Verbose logging started: 5/5/2007 12:25:37 Build type: SHIP UNICODE
3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (D4:80) [12:25:37:697]: Resetting cached policy values
MSI (c) (D4:80) [12:25:37:697]: Machine policy value 'Debug' is 0
MSI (c) (D4:80) [12:25:37:697]: ******* RunEngine:
******* Product: C:\Program Files\MSECACHE\WICU3\msicuu.msi
******* Action:
******* CommandLine: **********
MSI (c) (D4:80) [12:25:37:737]: Note: 1: 2203 2: C:\Program
Files\MSECACHE\WICU3\msicuu.msi 3: -2147287037
MSI (c) (D4:80) [12:25:37:777]: MainEngineThread is returning 3
=== Verbose logging stopped: 5/5/2007 12:25:37 ===

I hope you can further assist me with this information..GOD BLESS.
Riptorn....
--
riptorn


Ramesh said:
Hi,

Click Start, Run and type this command:

msiexec.exe /l*v c:\installlog.txt /i "C:\Program Files\MSECACHE\WICU3\msicuu.msi"

The Windows Installer Cleanup Utility setup launches now. When the setup fails, open c:\installlog.txt file using Notepad, copy the contents and include it in your reply. The log file is supposed to contain the details why the setup has failed.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


dear Ramesh,
thank you for your repl,unfortunately,i am not familiar
with command lines,so i do not understand anything in the reply???,can you
simplify this for me??...all i want to do is install the windows clean up
utility tool,but i cannot,because i get the error message..install the
windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi
Click to expand...

PLEASE..CAN YOU TRY TO HELP ME AGAIN???
REGARDS,
RIPTORN.
--
riptorn


Ramesh said:
You may log the setup events for Windows Installer Cleanup Utility to determine the problem.

See:

The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe:
http://support.microsoft.com/kb/314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
Click to expand...
Click to expand...
 
Hi Ramesh,
Thanks for your reply,wow!!,i actually installed the
utility,thanks...now all i need to do is delete all the hp installs,and try
tto install my printer again.Thanks very much,i will keep you posted on my
progress.
Regards,
Riptorn.
--
riptorn


Ramesh said:
Hi Riptorn,

Click Start, Run and type %temp% and press ENTER. Delete all the files in the TEMP folder (ignore "file in use" error messages).

Open the Windows Installer Cleanup Utility's setup wrapper file "msicuu2.exe" using WinZip (third-party zip handler tool) and extract the following files to a folder on your Desktop.

msicuu.exe
msicuu.msi
MsiZapA.exe
MsiZapU.exe
readme.txt
StartMsi.vbs

Then open the folder where you extracted the above files. Double-click StartMsi.vbs to run it.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Dear Ramesh,thank you for the reply... here is the installer log file??,i
hope it is correct??

=== Verbose logging started: 5/5/2007 12:25:37 Build type: SHIP UNICODE
3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (D4:80) [12:25:37:697]: Resetting cached policy values
MSI (c) (D4:80) [12:25:37:697]: Machine policy value 'Debug' is 0
MSI (c) (D4:80) [12:25:37:697]: ******* RunEngine:
******* Product: C:\Program Files\MSECACHE\WICU3\msicuu.msi
******* Action:
******* CommandLine: **********
MSI (c) (D4:80) [12:25:37:737]: Note: 1: 2203 2: C:\Program
Files\MSECACHE\WICU3\msicuu.msi 3: -2147287037
MSI (c) (D4:80) [12:25:37:777]: MainEngineThread is returning 3
=== Verbose logging stopped: 5/5/2007 12:25:37 ===

I hope you can further assist me with this information..GOD BLESS.
Riptorn....
--
riptorn


Ramesh said:
Hi,

Click Start, Run and type this command:

msiexec.exe /l*v c:\installlog.txt /i "C:\Program Files\MSECACHE\WICU3\msicuu.msi"

The Windows Installer Cleanup Utility setup launches now. When the setup fails, open c:\installlog.txt file using Notepad, copy the contents and include it in your reply. The log file is supposed to contain the details why the setup has failed.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


dear Ramesh,
thank you for your repl,unfortunately,i am not familiar
with command lines,so i do not understand anything in the reply???,can you
simplify this for me??...all i want to do is install the windows clean up
utility tool,but i cannot,because i get the error message..install the
windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi
Click to expand...

PLEASE..CAN YOU TRY TO HELP ME AGAIN???
REGARDS,
RIPTORN.
--
riptorn


Ramesh said:
You may log the setup events for Windows Installer Cleanup Utility to determine the problem.

See:

The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe:
http://support.microsoft.com/kb/314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
Click to expand...
Click to expand...
Click to expand...
 
You're welcome, Riptorn.

Did clearing the %temp% folder help, or did the 2nd method done the trick?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hi Ramesh,
Thanks for your reply,wow!!,i actually installed the
utility,thanks...now all i need to do is delete all the hp installs,and try
tto install my printer again.Thanks very much,i will keep you posted on my
progress.
Regards,
Riptorn.
--
riptorn


Ramesh said:
Hi Riptorn,

Click Start, Run and type %temp% and press ENTER. Delete all the files in the TEMP folder (ignore "file in use" error messages).

Open the Windows Installer Cleanup Utility's setup wrapper file "msicuu2.exe" using WinZip (third-party zip handler tool) and extract the following files to a folder on your Desktop.

msicuu.exe
msicuu.msi
MsiZapA.exe
MsiZapU.exe
readme.txt
StartMsi.vbs

Then open the folder where you extracted the above files. Double-click StartMsi.vbs to run it.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Dear Ramesh,thank you for the reply... here is the installer log file??,i
hope it is correct??

=== Verbose logging started: 5/5/2007 12:25:37 Build type: SHIP UNICODE
3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (D4:80) [12:25:37:697]: Resetting cached policy values
MSI (c) (D4:80) [12:25:37:697]: Machine policy value 'Debug' is 0
MSI (c) (D4:80) [12:25:37:697]: ******* RunEngine:
******* Product: C:\Program Files\MSECACHE\WICU3\msicuu.msi
******* Action:
******* CommandLine: **********
MSI (c) (D4:80) [12:25:37:737]: Note: 1: 2203 2: C:\Program
Files\MSECACHE\WICU3\msicuu.msi 3: -2147287037
MSI (c) (D4:80) [12:25:37:777]: MainEngineThread is returning 3
=== Verbose logging stopped: 5/5/2007 12:25:37 ===

I hope you can further assist me with this information..GOD BLESS.
Riptorn....
--
riptorn


Ramesh said:
Hi,

Click Start, Run and type this command:

msiexec.exe /l*v c:\installlog.txt /i "C:\Program Files\MSECACHE\WICU3\msicuu.msi"

The Windows Installer Cleanup Utility setup launches now. When the setup fails, open c:\installlog.txt file using Notepad, copy the contents and include it in your reply. The log file is supposed to contain the details why the setup has failed.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


dear Ramesh,
thank you for your repl,unfortunately,i am not familiar
with command lines,so i do not understand anything in the reply???,can you
simplify this for me??...all i want to do is install the windows clean up
utility tool,but i cannot,because i get the error message..install the
windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi
Click to expand...

PLEASE..CAN YOU TRY TO HELP ME AGAIN???
REGARDS,
RIPTORN.
--
riptorn


Ramesh said:
You may log the setup events for Windows Installer Cleanup Utility to determine the problem.

See:

The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe:
http://support.microsoft.com/kb/314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
Click to expand...
Click to expand...
Click to expand...
 
Hi Ramesh,
The 2nd method did the trick!! thanks very much!
--
riptorn


Ramesh said:
You're welcome, Riptorn.

Did clearing the %temp% folder help, or did the 2nd method done the trick?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hi Ramesh,
Thanks for your reply,wow!!,i actually installed the
utility,thanks...now all i need to do is delete all the hp installs,and try
tto install my printer again.Thanks very much,i will keep you posted on my
progress.
Regards,
Riptorn.
--
riptorn


Ramesh said:
Hi Riptorn,

Click Start, Run and type %temp% and press ENTER. Delete all the files in the TEMP folder (ignore "file in use" error messages).

Open the Windows Installer Cleanup Utility's setup wrapper file "msicuu2.exe" using WinZip (third-party zip handler tool) and extract the following files to a folder on your Desktop.

msicuu.exe
msicuu.msi
MsiZapA.exe
MsiZapU.exe
readme.txt
StartMsi.vbs

Then open the folder where you extracted the above files. Double-click StartMsi.vbs to run it.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Dear Ramesh,thank you for the reply... here is the installer log file??,i
hope it is correct??

=== Verbose logging started: 5/5/2007 12:25:37 Build type: SHIP UNICODE
3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (D4:80) [12:25:37:697]: Resetting cached policy values
MSI (c) (D4:80) [12:25:37:697]: Machine policy value 'Debug' is 0
MSI (c) (D4:80) [12:25:37:697]: ******* RunEngine:
******* Product: C:\Program Files\MSECACHE\WICU3\msicuu.msi
******* Action:
******* CommandLine: **********
MSI (c) (D4:80) [12:25:37:737]: Note: 1: 2203 2: C:\Program
Files\MSECACHE\WICU3\msicuu.msi 3: -2147287037
MSI (c) (D4:80) [12:25:37:777]: MainEngineThread is returning 3
=== Verbose logging stopped: 5/5/2007 12:25:37 ===

I hope you can further assist me with this information..GOD BLESS.
Riptorn....
--
riptorn


Ramesh said:
Hi,

Click Start, Run and type this command:

msiexec.exe /l*v c:\installlog.txt /i "C:\Program Files\MSECACHE\WICU3\msicuu.msi"

The Windows Installer Cleanup Utility setup launches now. When the setup fails, open c:\installlog.txt file using Notepad, copy the contents and include it in your reply. The log file is supposed to contain the details why the setup has failed.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


dear Ramesh,
thank you for your repl,unfortunately,i am not familiar
with command lines,so i do not understand anything in the reply???,can you
simplify this for me??...all i want to do is install the windows clean up
utility tool,but i cannot,because i get the error message..install the
windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi

PLEASE..CAN YOU TRY TO HELP ME AGAIN???
REGARDS,
RIPTORN.
--
riptorn


:

You may log the setup events for Windows Installer Cleanup Utility to determine the problem.

See:

The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe:
http://support.microsoft.com/kb/314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
Click to expand...
Click to expand...
Click to expand...
 
Hello,
I am having a similar problem and have tried the options below but I keep
getting a failed install of the Windows Installer CU -
"msicuu.msi is not a valid installation package for the product Windows
Installer Clean Up."

This all started when I upgraded my hard drive. When I start Outlook or any
Office app now, the Windows Installer starts and errors out with " An error
occurred and this feature is no longer functioning properly. Please run
Setup and select "Repair..." to restore this application." Well I can't run
setup because the Windows Installer won't run, Windows Installer Cleanup
won't install and I can't reinstall Office either.

Your help is greatly appreciated.

Tom
riptorn said:
Hi Ramesh,
The 2nd method did the trick!! thanks very much!
--
riptorn


Ramesh said:
You're welcome, Riptorn.

Did clearing the %temp% folder help, or did the 2nd method done the
trick?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hi Ramesh,
Thanks for your reply,wow!!,i actually installed the
utility,thanks...now all i need to do is delete all the hp installs,and
try
tto install my printer again.Thanks very much,i will keep you posted on
my
progress.
Regards,
Riptorn.
--
riptorn


Ramesh said:
Hi Riptorn,

Click Start, Run and type %temp% and press ENTER. Delete all the files
in the TEMP folder (ignore "file in use" error messages).

Open the Windows Installer Cleanup Utility's setup wrapper file
"msicuu2.exe" using WinZip (third-party zip handler tool) and extract
the following files to a folder on your Desktop.

msicuu.exe
msicuu.msi
MsiZapA.exe
MsiZapU.exe
readme.txt
StartMsi.vbs

Then open the folder where you extracted the above files. Double-click
StartMsi.vbs to run it.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Dear Ramesh,thank you for the reply... here is the installer log
file??,i
hope it is correct??

=== Verbose logging started: 5/5/2007 12:25:37 Build type: SHIP
UNICODE
3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (D4:80) [12:25:37:697]: Resetting cached policy values
MSI (c) (D4:80) [12:25:37:697]: Machine policy value 'Debug' is 0
MSI (c) (D4:80) [12:25:37:697]: ******* RunEngine:
******* Product: C:\Program Files\MSECACHE\WICU3\msicuu.msi
******* Action:
******* CommandLine: **********
MSI (c) (D4:80) [12:25:37:737]: Note: 1: 2203 2: C:\Program
Files\MSECACHE\WICU3\msicuu.msi 3: -2147287037
MSI (c) (D4:80) [12:25:37:777]: MainEngineThread is returning 3
=== Verbose logging stopped: 5/5/2007 12:25:37 ===

I hope you can further assist me with this information..GOD BLESS.
Riptorn....
--
riptorn


:

Hi,

Click Start, Run and type this command:

msiexec.exe /l*v c:\installlog.txt /i "C:\Program
Files\MSECACHE\WICU3\msicuu.msi"

The Windows Installer Cleanup Utility setup launches now. When the
setup fails, open c:\installlog.txt file using Notepad, copy the
contents and include it in your reply. The log file is supposed to
contain the details why the setup has failed.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


dear Ramesh,
thank you for your repl,unfortunately,i am not
familiar
with command lines,so i do not understand anything in the
reply???,can you
simplify this for me??...all i want to do is install the windows
clean up
utility tool,but i cannot,because i get the error message..install
the
windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi

PLEASE..CAN YOU TRY TO HELP ME AGAIN???
REGARDS,
RIPTORN.
--
riptorn


:

You may log the setup events for Windows Installer Cleanup Utility
to determine the problem.

See:

The Command-Line Options for the Microsoft Windows Installer Tool
Msiexec.exe:
http://support.microsoft.com/kb/314881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



-- riptorn


Posts 1
cannot install windows clean up utility



cannot
install the windows cleanup utility,because i get this error
message....Internal Error 2755.110.C\Program
Files\MSECACHE\WICU3\msicuu.msi


please can someone help me?? i have xp professional.





riptorn
Click to expand...
Click to expand...
Click to expand...
 
Hi Tom,

Tried the 2nd method that I posted earlier?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hello,
I am having a similar problem and have tried the options below but I keep
getting a failed install of the Windows Installer CU -
"msicuu.msi is not a valid installation package for the product Windows
Installer Clean Up."

This all started when I upgraded my hard drive. When I start Outlook or any
Office app now, the Windows Installer starts and errors out with " An error
occurred and this feature is no longer functioning properly. Please run
Setup and select "Repair..." to restore this application." Well I can't run
setup because the Windows Installer won't run, Windows Installer Cleanup
won't install and I can't reinstall Office either.

Your help is greatly appreciated.

Tom
 
I am having a simular problem.
I am trying to load ver. 3, however, I have version 2.05 installed, WHen I
try to load ver 3, I get the message cant find msicuu.msi, to uninstall ver
2.05. I get same message when I try to uninstall ver 2.05 through add or
remove programs.

I also tried to use the ver 2.05 utility to remove itself.. wont go away.

any help would be greatly apprciated.

THanks
Andy
 
I discovered that msicuu2.exe did install from GUI when downloaded to system
drive Desktop, but not from my data drive folder. The latter gave the
diagnostic "not a win32 application".
 
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