Cannot install TCP/IP in Windows XP

  • Thread starter Thread starter Sue
  • Start date Start date
S

Sue

Repeated attempts to install simple TCP/IP failed. When I
ping the loopback address (127.0.0.1) it fails. When I
check regedit,
HIKEY_LOCAL_MACHINE\software\microsoft\tcpip\CurrentVersio
n does not exist. The tcpip\CurrentVersion is missing.
I'm trying to install Norton Internet Security and it
will not load without TCP/IP.

Any suggestions? Thx.
 
Try going to the \windows\inf directory
find nettcpip.inf, right click on it, select install.
 
That key is completely empty on my system, so I doubt it is that important.
How are you determining that TCP/IP is not installed.

What error do you get from "ipconfig /renew"?
 
Hi Sue,
In Windows XP the ability to remove and re-install TCP/IP has been removed
and replaced by a command line utility that refreshes all TCP/IP files and
registry keys.

299357 How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/?id=299357
...
Command Samples
---------------
netsh int ip reset resetlog.txt
netsh int ip reset c:\resetlog.txt
--
Curtis Koenig
Support Professional
Microsoft Clustering Technologies Support

Microsoft Certified Systems Engineer
Microsoft Certified Systems Engineer - Security

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit. Thanks!
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