Cannot install SP4

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Good Morning!
I am having difficulty installing SP 4 on a WIN2K Client on my Domain. I have already updated this client with all the latest critical updates up to / including IE6SP1. When I start the SP install, it will work fine till it gets to the part where it says "checking inventory", then I receive the following message:

The file "C:\Program Files\Internet Explorer\Connection Wizard\ icwconn1.exe" is open or in use by another application.

Close all other applications and then retry.

Retry Cancel

Note: I am using a SP4 CD I created, not the Windows Update Site(If I do, I get the same error) . I cannot go into the Connection Wizard folder, as it will not allow me access. I am logging in as the Local Admin. Any and all suggestions would be helpful and appreciated!!

Kevin Kaswinkle
 
Kevin said:
Good Morning!
I am having difficulty installing SP 4 on a WIN2K Client on my Domain. I have already updated this client with all the latest critical updates up to / including IE6SP1. When I start the SP install, it will work fine till it gets to the part where it says "checking inventory", then I receive the following message:

The file "C:\Program Files\Internet Explorer\Connection Wizard\ icwconn1.exe" is open or in use by another application.

Close all other applications and then retry.

Retry Cancel

Note: I am using a SP4 CD I created, not the Windows Update Site(If I do, I get the same error) . I cannot go into the Connection Wizard folder, as it will not allow me access. I am logging in as the Local Admin. Any and all suggestions would be helpful and appreciated!!
Click to expand...

Hi

You need to fix the access problem to the Connection Wizard folder before SP4 will install.

Start e.g. here:

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;308421

For Win2k, disregard the "Simple File Sharing" part for Windows XP
 
I'm not familiar with your problem however, it would seem you could try
renaming that file before running the service pack.

Is icwconn1.exe running when you're installing sp4?

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
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The views and opinions expressed in this newsgroup posting are mine and do
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Kevin Kaswinkle said:
Good Morning!
I am having difficulty installing SP 4 on a WIN2K Client on my Domain. I
Click to expand...
have already updated this client with all the latest critical updates up to
/ including IE6SP1. When I start the SP install, it will work fine till it
gets to the part where it says "checking inventory", then I receive the
following message:The file "C:\Program Files\Internet Explorer\Connection Wizard\
icwconn1.exe" is open or in use by another application.
Close all
Click to expand...
other applications and then retry.
Retry Cancel

Note: I am using a SP4 CD I created, not the Windows Update Site(If I do,
Click to expand...
I get the same error) . I cannot go into the Connection Wizard folder, as it
will not allow me access. I am logging in as the Local Admin. Any and all
suggestions would be helpful and appreciated!!
 
Wow ... thanks torgeir

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


have already updated this client with all the latest critical updates up to
/ including IE6SP1. When I start the SP install, it will work fine till it
gets to the part where it says "checking inventory", then I receive the
following message:The file "C:\Program Files\Internet Explorer\Connection Wizard\
icwconn1.exe" is open or in use by another application.do, I get the same error) . I cannot go into the Connection Wizard folder,
as it will not allow me access. I am logging in as the Local Admin. Any and
all suggestions would be helpful and appreciated!!
Hi

You need to fix the access problem to the Connection Wizard folder before SP4 will install.

Start e.g. here:

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;308421

For Win2k, disregard the "Simple File Sharing" part for Windows XP
Click to expand...
Scripting Guide: http://www.microsoft.com/technet/scriptcenter
 
I too am having this problem today (11-14-03). I have
installed this update many other times and not had this
problem. I do know that this computer is currently
infected with W32.welchia.worm. That is why I am applying
the updates. My plan was to install the updates (as I
have done with WinXP machines) and then run the FixWelch
tool from Symantec. I tried both installing from the
Windows update site and downloading the service pack and
installing it as a network install. I have turned off the
NAV when trying to install the service pack. I am also
today having trouble installing Office service packs in
this same group of machines. Shoud I blame it on the worm
or is something else going on?
 
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