Cannot install Security Update KB953155

  • Thread starter Thread starter arhipoff
  • Start date Start date
A

arhipoff

I'm getting pop-up message "Windows Modules Installer stopped working
and was closed" on installing KB953155. If I dismiss this message the
Windows Update applet continues KB953155 installation forever. I have
to kill wuauctl.exe to get rid of the applet. Another bonus - if I
enable auto updates then I cannot shut down my PC, it tries to
configue updates forever.

Information from Event Log:
right after message:
Successfully created restore point (Process = C:\Windows\servicing
\TrustedInstaller.exe; Description = Windows Modules Installer).
I have an error:
Faulting application TrustedInstaller.exe, version 6.0.6001.18000,
time stamp 0x47918bff, faulting module wcp.dll, version
6.0.6001.18000, time stamp 0x4791a76e, exception code 0x80000003,
fault offset 0x0013aa95, process id 0x162c, application start time
0x01c93b5d631d2401.

Please Help
Arhipoff
 
Microsoft provides free assistance for Windows Update problems, and has
their best technicians on that team. You can run sfc.
Click start orb then search cmd then right click and run as admin then type
sfc/scannow
This will let you know if you have a defective module.
 
Hi, guys.

I have exaclty same scenario as Bruskii is describing, run sfc as
Administrator and after 15% got the error message "Windows Module
Installer stopped working and was closed".
Currently trying to get free Vista SP1 support from Microsoft, will
see if this issue qualifies...

Thanks,
--Arhipoff
 
Hi,

I am already in the process of MS support incident.
So far they made a number of suggestions (no one helped yet), e.g.
Use of the standalone installer:
http://www.microsoft.com/downloads/...df-a3b8-4e81-b118-9bb057e19884&DisplayLang=en
Installation of “Windows installer 4.5”:
http://download.microsoft.com/downl...1-0e0f2e08356d/Windows6.0-KB942288-v2-x86.msu
Renaming of "%windir%\SoftwareDistribution" folder
Windows repair...

Now this incident is being escalated to the next level of support. Let
you know how it goes.
 
Thanks for the update. Good luck.

Hi,

I am already in the process of MS support incident.
So far they made a number of suggestions (no one helped yet), e.g.
Use of the standalone installer:
http://www.microsoft.com/downloads/...df-a3b8-4e81-b118-9bb057e19884&DisplayLang=en
Installation of “Windows installer 4.5”:
http://download.microsoft.com/downl...1-0e0f2e08356d/Windows6.0-KB942288-v2-x86.msu
Renaming of "%windir%\SoftwareDistribution" folder
Windows repair...

Now this incident is being escalated to the next level of support. Let
you know how it goes.
 
any new news? cause i am in the same boat as you and cannot install any Vista
security updates. i can install Windows defender updates and such but NO
Vista security updates
 
Latest news is that Microsoft is sending me Windows Vista DVD so I can
repair my computer. Turned out that on OEM DVD that I got with new PC
this feature is disabled.
Will keep you posted.
 
I got the Windows Vista DVD. It took them about a week to deliver it,
then I went through several hours upgrade/repair process, and
currently doing windows update - it seems that everything is fine at
least for now.
Good luck guys!
 
Back
Top