Cannot install office 2007 due to a 1402 eroor: the registry key..

[Frustrated Scott]

I have attempted to install Office Professional Plus 2007and get this error:

Microsoft Office Porfesional Plus 2007 encountered an error during setup.

Error 1402. Setup cannot open the registry key
UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
[ermission to access the registry. (Paraphrase on the rest) Contact
Microsoft for help

I have been into the registry and found the this key I do not have
permission to access it and after attempting to gain access I was still
continually denied. Any and all help would be appreciated. Thank you.

 

[Mike Hall - MVP]

I have attempted to install Office Professional Plus 2007and get this
error:

Microsoft Office Porfesional Plus 2007 encountered an error during setup.

Error 1402. Setup cannot open the registry key
UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
[ermission to access the registry. (Paraphrase on the rest) Contact
Microsoft for help

I have been into the registry and found the this key I do not have
permission to access it and after attempting to gain access I was still
continually denied. Any and all help would be appreciated. Thank you.

Find the Office 'Setup' file on the installation media, right click on it
and try 'running as administrator, OR install Office while logged in to an
administrator profile..

 

[Frustrated Scott]

I've been going with erk's tacic for over a week now and still have not
gotten it fully installed, any other suggestions.

 

[MerlinsWeb]

I am having the same problem with error 1402. Even after assigning
Administrator permission to the registry keys in question, Office 2007 Small
Business still cannot install. See balow for specific error:

---
Description
Microsoft Office Small Business 2007 Trial setup did not complete
successfully. We are sorry for the inconvenience.

Problem signature
Problem Event Name: Office12Setup
Problem Signature 01: {91120000-00CA-0000-0000-0000000FF1CE}
Problem Signature 02: 12.0.4518.1014
Problem Signature 03: UnregisterExtensionInfo
Problem Signature 04: 1603
Problem Signature 05: 0x1402
Problem Signature 06: Error 1402.Setup cannot open the registry key
UNKNOWN\.pcb\PCBFile\ShellNew. Verify that you have suff
Problem Signature 07: X
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
---

I am running Windows Vista Business
Dell Dimension E521
AMD Athlon X2 64 Dual Core 4600+
3GB PC2 4200 Mem
256MB ATI Radeon X1300

Thanx.

I've been going with erk's tacic for over a week now and still have not
gotten it fully installed, any other suggestions.

I have attempted to install Office Professional Plus 2007and get this error:

Microsoft Office Porfesional Plus 2007 encountered an error during setup.

Error 1402. Setup cannot open the registry key
UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
[ermission to access the registry. (Paraphrase on the rest) Contact
Microsoft for help

I have been into the registry and found the this key I do not have
permission to access it and after attempting to gain access I was still
continually denied. Any and all help would be appreciated. Thank you.

 

[That Guy]

have you tried disabling all non-essential services in msconfig except the
windows installer and reboot. then try installing again. The reactivate
service and re-start again.

I am having the same problem with error 1402. Even after assigning
Administrator permission to the registry keys in question, Office 2007
Small
Business still cannot install. See balow for specific error:

---
Description
Microsoft Office Small Business 2007 Trial setup did not complete
successfully. We are sorry for the inconvenience.

Problem signature
Problem Event Name: Office12Setup
Problem Signature 01: {91120000-00CA-0000-0000-0000000FF1CE}
Problem Signature 02: 12.0.4518.1014
Problem Signature 03: UnregisterExtensionInfo
Problem Signature 04: 1603
Problem Signature 05: 0x1402
Problem Signature 06: Error 1402.Setup cannot open the registry key
UNKNOWN\.pcb\PCBFile\ShellNew. Verify that you have suff
Problem Signature 07: X
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
---

I am running Windows Vista Business
Dell Dimension E521
AMD Athlon X2 64 Dual Core 4600+
3GB PC2 4200 Mem
256MB ATI Radeon X1300

Thanx.

I've been going with erk's tacic for over a week now and still have not
gotten it fully installed, any other suggestions.

I have attempted to install Office Professional Plus 2007and get this
error:

Microsoft Office Porfesional Plus 2007 encountered an error during
setup.

Error 1402. Setup cannot open the registry key
UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
[ermission to access the registry. (Paraphrase on the rest) Contact
Microsoft for help

I have been into the registry and found the this key I do not have
permission to access it and after attempting to gain access I was still
continually denied. Any and all help would be appreciated. Thank you.

 

[MerlinsWeb]

Is this a temporary workaround, or does it fix the problem for good? I'm
having the same 1402 error for the latest Acrobat CS3 update as well; it too
has failed multiple times.

I have tried running the Office installer as the admin, same error. I have
disabled anti-virus, no luck. Why have the registry permissions for Vista
suddenly become inaccessible?

Thanx

have you tried disabling all non-essential services in msconfig except the
windows installer and reboot. then try installing again. The reactivate
service and re-start again.

I am having the same problem with error 1402. Even after assigning
Administrator permission to the registry keys in question, Office 2007
Small
Business still cannot install. See balow for specific error:

---
Description
Microsoft Office Small Business 2007 Trial setup did not complete
successfully. We are sorry for the inconvenience.

Problem signature
Problem Event Name: Office12Setup
Problem Signature 01: {91120000-00CA-0000-0000-0000000FF1CE}
Problem Signature 02: 12.0.4518.1014
Problem Signature 03: UnregisterExtensionInfo
Problem Signature 04: 1603
Problem Signature 05: 0x1402
Problem Signature 06: Error 1402.Setup cannot open the registry key
UNKNOWN\.pcb\PCBFile\ShellNew. Verify that you have suff
Problem Signature 07: X
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
---

I am running Windows Vista Business
Dell Dimension E521
AMD Athlon X2 64 Dual Core 4600+
3GB PC2 4200 Mem
256MB ATI Radeon X1300

Thanx.

I've been going with erk's tacic for over a week now and still have not
gotten it fully installed, any other suggestions.

:

I have attempted to install Office Professional Plus 2007and get this
error:

Microsoft Office Porfesional Plus 2007 encountered an error during
setup.

Error 1402. Setup cannot open the registry key
UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
[ermission to access the registry. (Paraphrase on the rest) Contact
Microsoft for help

I have been into the registry and found the this key I do not have
permission to access it and after attempting to gain access I was still
continually denied. Any and all help would be appreciated. Thank you.

 

[MerlinsWeb]

Maybe a different approach will bring out experts who can help get this issue
resolved: Is there a need for the registry keys in Windows Vista to have
various levels of permission? If so, has Microsoft developed a tool which
will allow the registry to become accessible to known applications such as
Office 2007 and the Adobe Suites?

BTW, disabling all non-essential services in msconfig except the windows
installer and rebooting has no effect on the registry. Those problematic
registry keys have the same permission even in safe mode.

Thanx.

Is this a temporary workaround, or does it fix the problem for good? I'm
having the same 1402 error for the latest Acrobat CS3 update as well; it too
has failed multiple times.

I have tried running the Office installer as the admin, same error. I have
disabled anti-virus, no luck. Why have the registry permissions for Vista
suddenly become inaccessible?

Thanx

have you tried disabling all non-essential services in msconfig except the
windows installer and reboot. then try installing again. The reactivate
service and re-start again.

I am having the same problem with error 1402. Even after assigning
Administrator permission to the registry keys in question, Office 2007
Small
Business still cannot install. See balow for specific error:

---
Description
Microsoft Office Small Business 2007 Trial setup did not complete
successfully. We are sorry for the inconvenience.

Problem signature
Problem Event Name: Office12Setup
Problem Signature 01: {91120000-00CA-0000-0000-0000000FF1CE}
Problem Signature 02: 12.0.4518.1014
Problem Signature 03: UnregisterExtensionInfo
Problem Signature 04: 1603
Problem Signature 05: 0x1402
Problem Signature 06: Error 1402.Setup cannot open the registry key
UNKNOWN\.pcb\PCBFile\ShellNew. Verify that you have suff
Problem Signature 07: X
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
---

I am running Windows Vista Business
Dell Dimension E521
AMD Athlon X2 64 Dual Core 4600+
3GB PC2 4200 Mem
256MB ATI Radeon X1300

Thanx.


:

I've been going with erk's tacic for over a week now and still have not
gotten it fully installed, any other suggestions.

:

I have attempted to install Office Professional Plus 2007and get this
error:

Microsoft Office Porfesional Plus 2007 encountered an error during
setup.

Error 1402. Setup cannot open the registry key
UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
[ermission to access the registry. (Paraphrase on the rest) Contact
Microsoft for help

I have been into the registry and found the this key I do not have
permission to access it and after attempting to gain access I was still
continually denied. Any and all help would be appreciated. Thank you.

 

[Peter Foldes]

Canned answer

For Office Enterprise issues see the following. Support on this version is only
available from MS or your IT Department and we cannot help you here with the Office
Enterprise version.

Sorry but we do not know if it is Pirated or not. You should have gotten these
instructions as above on your Home Program purchase from your Company

The support for Office 2007 Enterprise is free and look and open
last question

http://www.microsoft.com/licensing/sa/benefits/home_use_rights/faq.mspx

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp

 

[DL]

Whats installing Office got to do with the Vista group you posted to?