cannot install drivers for HDD

  • Thread starter Thread starter JLS
  • Start date Start date
J

JLS

I installed a maxtor 6L200PO hard drive as my primary slave drive.
As far as I can see, the installation was successful (my operating
system
run etc) except for one thing: each time I boot up WinXP I get an
annoying
error message to the effect that there was a problem installing the
drive
and that "one of the filter drivers installed for this drive is
invalid." I
checked in Device Manager, and I found that DISK.SYS is not installed
for
this drive although the other two necessary drivers (DRVMCDB.SYS and
PARTMGR.SYS) are. I do not have this problem in Win2000 or Win98.
Western
Digital says this is a Windows problem. How do I install DISK.SYS as
one of
the drivers for this hard drive and thereby remedy this annoyance?

Thanks for your help.
 
DRVMCDB.SYS is not an XP driver and could be associated with a burning app or
malware, see link below..
http://www.file.net/process/drvmcdb.sys.html
Check for malware or try uninstalling Sonic and uninstall the drive in
device manager and let windows find it again after you reboot.
Have you tried to update the driver manually..? Look in the properties
window for the drive, driver tab, update driver button, in the Wiz check no
not at this time, check the advanced option, check don't search option, next,
select the signed driver and finish up and reboot..
j;-j
 
Hi guys, thanks for the links. I deleted drvmbd (it's a Veritas file) from
system32\drivers and could not reboot anymore. I had to recopy the file back
into system32\drivers to start the system again;

I also tried to deinstall the drive in device manager, rebooted but XP
could'nt find the drivers.

I think the problem is that the disk.sys driver is not installed; on the
other primary master drive all 3 drivers mentionned in my previous posting,
are installed.

Here's a report from Everest. I'm sorry it's in French but you willl see
that the Maxtor drive shows no drivers at all.

[ Maxtor 6L200P0 ]

Propriétés du périphérique :
Description du pilote Maxtor 6L200P0
Date du pilote ?
Version du pilote ?
Fournisseur du pilote ?
Fichier INF


Informations physiques sur le périphérique disque:
Fabricant Maxtor
Famille du disque dur DiamondMax 10
Forme 3.5"
Capacité après formatage 200 Go
Dimensions physiques 147 x 101.6 x 26.1
mm
Masse maximale 630 g
Latence moyenne de rotation 4.17 ms
Vitesse de rotation 7200 RPM
Temps de recherche moyen 9 ms
Interface Ultra-ATA/133
Taux de transfert tampon vers hôte 133 Mo/s
Taille du tampon 8 Mo

Fabricant du périphérique:
Nom de l'entreprise Maxtor Corporation
Information sur le produit
http://www.maxtor.com/en/products/

[ ST3200822A ]

Propriétés du périphérique :
Description du pilote ST3200822A
Date du pilote 1/07/2001
Version du pilote 5.1.2535.0
Fournisseur du pilote Microsoft
Fichier INF disk.inf

Informations physiques sur le périphérique disque:
Fabricant Seagate
Nom du disque dur Barracuda 7200.7
Plus 200822
Forme 3.5"
Capacité après formatage 200 Go
Disques 2
Surfaces d'enregistrement 4
Dimensions physiques 146.56 x 101.85 x
26.1 mm
Masse maximale 635 g
Latence moyenne de rotation 4.16 ms
Vitesse de rotation 7200 RPM
Taux maximal de transfert en interne 683 Mbit/s
Temps de recherche moyen 8.5 ms
Interface Ultra-ATA/100
Taux de transfert tampon vers hôte 100 Mo/s
Taille du tampon 8 Mo
Temps de mise en rotation 10 s
 
You should uninstall the Veritas software from add remove programs and not
just yank the driver..
You could try this too, open an explore window, search, disk.inf, C: drive,
check advanced.. Highlight the disk.inf C:\windows\inf file and right click,
open containing folder, right click disk.inf and click install..
Post your results..

Scan for malware, Spyware and Viruses too, see link below..
http://mywebpages.comcast.net/SupportCD/DiagnoseXP.html

I have the same drive or similar to yours, mine works fine, see my Everest
info below to confirm..

Field Value
Device Properties
Driver Description Maxtor 6Y200P0
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File disk.inf

Disk Device Physical Info
Manufacturer Maxtor
Hard Disk Family DiamondMax Plus 9
Form Factor 3.5"
Formatted Capacity 200 GB
Disks 3
Recording Surfaces 5
Physical Dimensions 146.1 x 101.6 x 26.1 mm
Max. Weight 630 g
Average Rotational Latency 4.17 ms
Rotational Speed 7200 RPM
Interface Ultra-ATA/133
Buffer-to-Host Data Rate 133 MB/s
Buffer Size 8 MB

Device Manufacturer
Company Name Maxtor Corporation
Product Information http://www.maxtor.com/en/products/



Field Value
ATA Device Properties
Model ID Maxtor 6Y200P0
Serial Number Y64EN41E
Revision YAR41BW0
Parameters 395136 cylinders, 16 heads, 63 sectors per track, 512 bytes per
sector
LBA Sectors 398297088
Buffer 7936 KB (Dual Ported, Read Ahead)
Multiple Sectors 16
ECC Bytes 57
Max. PIO Transfer Mode PIO 4
Max. UDMA Transfer Mode UDMA 6 (ATA-133)
Active UDMA Transfer Mode UDMA 5 (ATA-100)
Unformatted Capacity 194481 MB

ATA Device Features
SMART Supported
Security Mode Supported
Power Management Supported
Advanced Power Management Supported
Write Cache Supported
Host Protected Area Supported
Power-Up In Standby Not Supported
Automatic Acoustic Management Supported
48-bit LBA Supported
Device Configuration Overlay Supported

ATA Device Physical Info
Manufacturer Maxtor
Hard Disk Family DiamondMax Plus 9
Form Factor 3.5"
Formatted Capacity 200 GB
Disks 3
Recording Surfaces 5
Physical Dimensions 146.1 x 101.6 x 26.1 mm
Max. Weight 630 g
Average Rotational Latency 4.17 ms
Rotational Speed 7200 RPM
Interface Ultra-ATA/133
Buffer-to-Host Data Rate 133 MB/s
Buffer Size 8 MB

ATA Device Manufacturer
Company Name Maxtor Corporation
Product Information http://www.maxtor.com/en/products/
 
Hi,

I cannot find any entries about Veritas software;nowhere, I even installed
Process Explorer from Sysinternals but could'nt find any entires pointing to
Veritas software or drivers.

You know what's strange? I have 2 drives in my machine, the Maxtor one and a
Seagate which has all the drivers installed as you can see in the Everest
report.

Now I tried, just for fun, to update the drivers for my Seagate drive, and
you know what, i could'nt update those drivers either, it showed me the
same error message I got while trying to install the drivers for the Maxtor
HD; strange, ins'nt it?

Have a nice day.



You should uninstall the Veritas software from add remove programs
and not just yank the driver..
You could try this too, open an explore window, search, disk.inf, C:
drive, check advanced.. Highlight the disk.inf C:\windows\inf file
and right click, open containing folder, right click disk.inf and
click install..
Post your results..
Click to expand...
..
 
Ok, Go back to device manager and open the properties window for the drive,
details tab and scroll down to Class Upper Filters and you should see
PartMgr, you have Partition Magic, right..? You should also just see the
Drvmcdb entry any others there..?
Look through these sites to find your product and determine how to uninstall
or ask customer support.. You may find a driver update or a software update
for your specific Veritas/Symantec product that might update the driver too..
If your not using it anyway it might be better to uninstall it period and
for good, you can always reinstall it latter or upgrade to the newer version..
http://www.symantec.com/enterprise/veritas/index.jsp
http://support.veritas.com/

Hope this can help you..
Post your results..
j;-j
 
Hi Jaymon, thanks for your reply.
Yes I have Part. Magic 8 and Ghost9 installed but under the details tab all
I see is the entry IDE\DISKMAXTOR_6L200P0__________and the a large sequence
of numbers. No other entries there. Same thing for the other drive.

As shown in the Everest report my (old)Seagate HD had drivers and the new
Maxtor did'nt. I searched in \windows\inf for oem* and moved all these files
into another folder, then I deleted the infcache.1 and rebooted my machine.

Now a the 2 HD's are without drivers.

Have a nice day.
Jack
 
Hi again,

I deleted all Symantec software using the symantec remval tool; I also
deleted Part.Magic8, can still not install HD drivers.

I guess I have no more Veritas software installed now.
Thanks.
 
Yes, that is the Device Instance ID # in the viewing area.. Ok, directly
above, next to the Device Instance ID reference on the right, should be a
button with a V that opens a small drop down window to allow you to scroll
with the mouse pointer or scroll wheel, thought it should have been fairly
obvious, sorry..
So all in all you have solved your issue correct..?
If so, that's great..
You have a nice day too..
j;-j
 
Jack,

Wow, sorry, I didn't see this post sooner, didn't refresh the screen, I
guess..
I thought you had solved the problem on your own, what a bummer..

http://support.microsoft.com/?kbid=322205
http://www.michaelstevenstech.com/XPrepairinstall.htm

Might have actually compounded the problem, dude..
You seem to be inclined to do your own system repairs without concern for
your OS's integrity or stability by deleting and or rearranging system files
& folders and God knows what else.. I think the best course of action now
would be to do a repair install of XP.. Sometimes it's easier just doing a
repair install to undo System or Registry damage.. Please, review the above
links and make your own determination, as I know you will anyway, it's always
been your call..

If a repair install doesn't work, see link below..
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp
Back up important data to your new USB drive, in either case..
Sorry, this may be your only solution now..
When you do get the problem solved please post your results..
Good luck..
j;-j
 
Hi Jaymon,

I just wanted to let you know that my problem is solved.
It was a cd recording software called "HP Record now" which caused the
problems.

I deinstalled it and now every thing is fine.

Thanks one more time for your help and patience.
 
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