Yes, I did import the CSV file. That's how I got the addresses into
the
Contacts list. As I said, that part seems to have worked. The problem
at
this point is that each folder in Outlook now appears twice (the
contents
of
the folder is not duplicated, just the designation of the folder).
It's
not
a huge problem I guess but it shouldn't be doing that. This particular
problem appears to be Outlook-wide, not just the Contacts. Seems there
should be an easy fix for it but I can't figure it out.
:
Then you didn't import a CSV file did you?
State what you actually did.
--
Russ Valentine
[MVP-Outlook]
The good news is that I was able to import the list and when I click
on
the
address book icon I can see the Contact list. The bad news is that
it
seems
every folder is duplicated (every mail folder, contacts, calendar,
etc.)
Not
sure how that happened (it happened before all of this) nor how to
resolve
it. It won't allow me to simply delete folders. Any ideas?
:
Use Folder list view. If you do not have more than one Contacts
Folder
in
your profile, then remove the invalid reference to one here:
Tools > E-mail accounts > View or change existing directories or
address
books > Outlook Address Book > Change.
--
Russ Valentine
[MVP-Outlook]
No idea . The only thing I can think of is that when I restored
my
e-mail
messages it also restored or added an empty Contacts folder?I
don't
know
how
to check what I have in my "profile" -- if you can tell me how to
check
I
can
let you know . Also, if I need to remove the reference please
let
me
know
how I can do that as well . Thanks, Russ.
:
Why do you have more than one reference to a Contacts Folder in
the
Outlook
Address Book? Do you have more than one Contacts Folder in your
profile?
If
not, remove the invalid reference.
--
Russ Valentine
[MVP-Outlook]
Russ, thanks for the information. I appear to be configured
correctly,
however, when I checked the configuration there were two
folders,
"Contacts"
and "Contacts in Personal Folders" -- both of which looked
like
they
were
configured and named "Contacts." Maybe that is part of the
problem?
When
I
say "Contact List" I'm simply using the language I see in
Outlook.
On
the
left sidebar of Outlook (at the bottom) I have four
selections -
Mail/Calendar/Contacts/Notes - that is the Contacts that I'm
referring
to.
I
don't understand the difference I guess between Contacts and
an
Address
Book.
Seems to me they should be one in the same. Regarding
format...I'm
trying
to import a CSV file. I don't think that will be a problem if
I
can
get
past
the current issue that Outlook seems to be having with the
Contacts
folders
that are present...even though they are empty. Whatever help
you
can
provide
will be much appreciated. Thanks, Russ.
:
1. Configure your Outlook Address Book correctly.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
2. State what you mean by a "Contact list." That could be
anything.
Clarify
what format it is in.
--
Russ Valentine
[MVP-Outlook]
I have two problems that appear to be related. First, when
I
click
on
the
address icon in Outlook 2003 I get an error message that
the
Address
List
could not be displayed and the Contacts folder cannot be
opened
because
it
has been moved, deleted, or I don't have permissions. If I
click
on
the
Contact tab, however, I do go to the (empty) Contacts
folder
(it
is
empty
because I haven't put anything in it yet, which leads to
the
real
problem).
Second, when I try to import a Contacts list (from the
Contacts
list
of
another computer) I get all the way to the 'import
location'
window
of
the
wizard and it doesn't give me a choice for where to import
to...no
browse,
etc. The 'next' button is also grayed out. Effectively,
it
stops
there
and
won't allow the import to continue. Any ideas on what
could
be
the
cause?
I
had imported my mail messages from a backed up Outlook file
previously
(successfully) and wonder if that did something to the
Contacts
list??
Thanks.
