cannot go online

  • Thread starter Thread starter HELP!!!!!!
  • Start date Start date
H

HELP!!!!!!

I do not think that I can handle the registry edit,...
stuff.

Please try to think of a way, I can restore the deleted
files.

Previously , I had used Norton Antivirus and even though I
deleted files, they were backed up so I could easily
recover them.

Thank You!!!!
 
To see the replies to the earlier messages you need to click on the PLUS
sign in front of the subject header. If this doesn't work for you, please
try the Expand All button at the top of the set of messages.
 
If you are using a router check if your IP Gateway has
been changed to DHCP mode Check if your IP address has
been removed. I don,t believe the Microsoft Antivirus
program would choose Operating System files for virii.

Louis.
NOTE: My Routing and Remote Access NAT setup was changed
in one of my installations.
-----Original Message-----
Click to expand...
<---deleted stuff--->
 
http://support.microsoft.com/kb/892350

The issue in the above KB article is most likely the issue involved here.
However, it is unclear whether the poster is able to see any replies, at
least partly due to the ABYSMAL nature of the html interface she is using to
post from.
 
In order not to spread misinformation two actions were
taken at the time my problem developed, one was the
installation of SCW ("Microsoft Security Configuration
Wizard"), the other was Microsoft Antispyware. I then ran
SCW's configuration. After that I could no longer get on
the Internet. I looked along the route for internet access
and saw the NAT IP NIC's IP address was removed.

Seeing another user having a similar problem I suggested
that a look on the system IP addresses. I would like to
hear from "HELP!!!!!! if there was a solution found that
corrected his/her problem.

So HELP HELP.
Louis.
 
-----Original Message-----
I do not think that I can handle the registry edit,...
stuff.

Please try to think of a way, I can restore the deleted
files.

Previously , I had used Norton Antivirus and even though I
deleted files, they were backed up so I could easily
recover them.

Thank You!!!!




.
Click to expand...
Have you tryed doing a system restore? This may help get
the files back
 
Yes, that is what I have been doing. I have been reading
all the replies.

-----Original Message-----
To see the replies to the earlier messages you need to click on the PLUS
sign in front of the subject header. If this doesn't work for you, please
try the Expand All button at the top of the set of messages.

--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm




.
Yes , that's what I have been doing so far, I did read
Click to expand...
all the replies.
 
-----Original Message-----

Have you tryed doing a system restore? This may help get
the files back
.
Yes,this is probably what I want to do.
Click to expand...
Could you please tell me how to do a system restore!!!
 
Then perhaps you missed this message that I wrote:

If you are on Windows 2000, there is some effort involved. If you would
prefer an automated tool, there are several third-party tools which can do
this job effectively and easily.

One of them is WinsockXPfix.exe.

Here's a reputable reference to a source and clear instructions for using
this tool:

http://www.iup.edu/house/resnet/winfix.shtm
 
Did you also run a scan, and remove some spyware, and reboot?

If that sequence resulted in a loss of Internet connection, this is what I
believe is involved:

1) fix the Winsock LSP stack by using the information in this KB article,
or, for some Windows versions, the one it links to:

http://support.microsoft.com/kb/892350

2) If your machine is an ICS host on a small network, re-run the network
setup wizard to re-establish ICS.
 
System restore can fix the issue, but there are some complexities:

1) on XP, SP2, the problem is easily fixed by netsh winsock reset.
2) Even for earlier versions, either the stock KB fix for a broken Winsock
LSP stack or using one of the utilities--is easy enough for most to manage.
3) Using system restore restores all the spyware which was just removed.

SR is a good idea when all the simpler remedies fail, but in this case there
are a number of simpler remedies which haven't been tried yet.
 
Yes, the following tool worked.
Thank You Thank you Thank you
Quick, easy and effective

Thank you again
 
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