Cannot get to Help and Support

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

I've been trying to get to Help and Support pages nothing
happens regardless of where I click from. Any suggestions
and help as to how to clear up this problem appreciated.
I checked services.msc where it says help ans support is
enabled.
 
Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver

To reinstall Help and Support:
Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

-----------------------------------------------------------------------


| I've been trying to get to Help and Support pages nothing
| happens regardless of where I click from. Any suggestions
| and help as to how to clear up this problem appreciated.
| I checked services.msc where it says help ans support is
| enabled.
 
Hi Mike,

Visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll down to
"Why doesn't Help and Support Work".

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down
to Item No. 235 (Restore Help and Support Service).

http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


I've been trying to get to Help and Support pages nothing
happens regardless of where I click from. Any suggestions
and help as to how to clear up this problem appreciated.
I checked services.msc where it says help ans support is
enabled.
 
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