Cannot get rid of TROJ_AGENT.EL virus ...

  • Thread starter Thread starter Unal
  • Start date Start date
U

Unal

Hi,
Ctrl+Alt+Delete does not bring up the Task manager. I run Trendmicro
and Adaware and got rid of a lot of infected files on my PC (I have
Windows XP) but there is one virus left: TROJ_AGENT.EL.
Ctrl+Alt+Delete still does not work and notepad.exe appears for a
short period and then disappears without warning. How can I get rid of
this TROJ_AGENT.EL virus?

TIA,
Unal Majid.
 
(e-mail address removed) (Unal) wrote in
Hi,
Ctrl+Alt+Delete does not bring up the Task manager. I run Trendmicro
and Adaware and got rid of a lot of infected files on my PC (I have
Windows XP) but there is one virus left: TROJ_AGENT.EL.
Ctrl+Alt+Delete still does not work and notepad.exe appears for a
short period and then disappears without warning. How can I get rid of
this TROJ_AGENT.EL virus?
Click to expand...
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_AGENT.
AE

(make that all one line)

(Says it should handle it if you have the latest virus defs).

You might also look at BHODemon, since this appears to register itself as a
Browser Helper. You can get it for free at
http://www.definitivesolutions.com/bhodemon.htm It will let you turn off
the BHO behind it.
 
1) Download the following two items...

Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp

Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp

Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")

Download sysclean.com and place it in that directory.
Dowload the signature files (pattern files) by obtaining the ZIP file.
For example; lpt186.zip

Extract the contents of the ZIP file and place the contents in the same directory as
sysclean.com.

2) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
3) Reboot your PC into Safe Mode
4) Using the Trend Sysclean utility, perform a Full Scan of your platform and
clean/delete any infectors found
5) Restart your PC and perform a "final" Full Scan of your platform
6) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
7) Reboot your PC.
8) If you are using WinME or WinXP, create a new Restore point
9) Please report back your results

Dave





| Hi,
| Ctrl+Alt+Delete does not bring up the Task manager. I run Trendmicro
| and Adaware and got rid of a lot of infected files on my PC (I have
| Windows XP) but there is one virus left: TROJ_AGENT.EL.
| Ctrl+Alt+Delete still does not work and notepad.exe appears for a
| short period and then disappears without warning. How can I get rid of
| this TROJ_AGENT.EL virus?
|
| TIA,
| Unal Majid.
 
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