Cannot get rid of service

  • Thread starter Thread starter Alan
  • Start date Start date
A

Alan

I installed some software that malfunctioned. After that, I could
not uninstall it or even delete it in Windows or from the DOS prompt
(using administrative privileges. I could not stop an associated
service running.

I rebooted in Safe Mode with CMD prompt and manually deleted the
contents of the software's folder under Program Files. When I
rebooted normally, the same service was running, and I was back in the
same situation.

Any ideas as to what I can do from there? How do I permanently get
rid of that service?

I am using Windows Vista Home Basic (32-bit) with SP 1.

Thanks, Alan
 
Alan said:
I installed some software that malfunctioned. After that, I could
not uninstall it or even delete it in Windows or from the DOS prompt
(using administrative privileges. I could not stop an associated
service running.

I rebooted in Safe Mode with CMD prompt and manually deleted the
contents of the software's folder under Program Files. When I
rebooted normally, the same service was running, and I was back in the
same situation.

Any ideas as to what I can do from there? How do I permanently get
rid of that service?

I am using Windows Vista Home Basic (32-bit) with SP 1.

Thanks, Alan
Click to expand...

It might help if you named this mystery service.
 
Alan said:
I installed some software that malfunctioned. After that, I could
not uninstall it or even delete it in Windows or from the DOS prompt
(using administrative privileges. I could not stop an associated
service running.

I rebooted in Safe Mode with CMD prompt and manually deleted the
contents of the software's folder under Program Files. When I
rebooted normally, the same service was running, and I was back in the
same situation.

Any ideas as to what I can do from there? How do I permanently get
rid of that service?
Click to expand...

What a temptation to say: "trash the whole thing and start from scratch!"
But, as mentioned already, what is the identity of that mysterious software?
 
Have you tried Microsoft's Installer Cleanup Utility to remove that program
and all components? support.microsoft.com/kb290301 just deleting files want
stop service from running.
 
Problem resolved. I rebooted in Safe Mode, uninstalled and deleted
the software, and rebooted.

The mysterious software was some not-to-be-named (proprietary)
beta software, nothing publicly available yet.

Thanks, Alan
 
Alan said:
Problem resolved. I rebooted in Safe Mode, uninstalled and deleted
the software, and rebooted.

The mysterious software was some not-to-be-named (proprietary)
beta software, nothing publicly available yet.
Click to expand...
 
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