Cannot get rid of obsolete Personal Folders

  • Thread starter Thread starter Outlook2003User
  • Start date Start date
O

Outlook2003User

I am using Outlook 2003, and have three instances of an
obsolete Personal Folders, which I am trying to remove
from my Mail window pane. When I try to "Close" them, I
get the message "Operation Failed. Object could not be
found." I deleted these PST files a while ago, so they
shouldn't be showing up, but I may have removed them
incorrectly... I de-installed and re-installed Outlook,
but the same result - these obsolete Personal Folders
continue to show up. Is there any way to clean these
folders up so they don't show up on my left-hand pane?
Any help is appreciated.

Thanks.
 
The best way to clean this up is to create a fresh profile.

1. Follow the instructions in http://support.microsoft.com/?kbid=829918 to create your new profile.

2. Once you have the new profile, Double-click on the profile name again, then click View or change existing email accounts.

3. Go to the bottom of that dialog and click the "New Outlook Data File" button. Click OK then choose your old PST. Once you have it added to the list, select your old PST as the default. When you select it, you may want to change the name of the folder set from "Personal Folders" to something more discriptive such as "Original Folders".

4. Click Finish

5. Click the Data Files Button then select and Remove the empty Personal Folders File that was automatically created.

6. Select the option to prompt for profile to be used and click OK.

7. Start Outlook with your new profile to be sure it works.

8. Once you have the new profile set up to your satisfaction, return to the mail applet, remove your old profile and set Outlook to always use your new profile.
 
Thanks!!! That worked perfectly!!

-----Original Message-----
The best way to clean this up is to create a fresh profile.

1. Follow the instructions in
Click to expand...
http://support.microsoft.com/?kbid=829918 to create your
new profile.
2. Once you have the new profile, Double-click on the
Click to expand...
profile name again, then click View or change existing
email accounts.
3. Go to the bottom of that dialog and click the "New
Click to expand...
Outlook Data File" button. Click OK then choose your old
PST. Once you have it added to the list, select your
old PST as the default. When you select it, you may want
to change the name of the folder set from "Personal
Folders" to something more discriptive such as "Original
Folders".
4. Click Finish

5. Click the Data Files Button then select and Remove
Click to expand...
the empty Personal Folders File that was automatically
created.
6. Select the option to prompt for profile to be used and click OK.

7. Start Outlook with your new profile to be sure it works.

8. Once you have the new profile set up to your
Click to expand...
satisfaction, return to the mail applet, remove your old
profile and set Outlook to always use your new profile.
 
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