Cannot get online After installing Windows XP Pro SP2

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Guest

Hello,
Bought new Hp system with Vista Home Premium. The processor is AMD 64x.
I deleted Vista by formatting the partitioned space and installing XP Pro
SP2 afterwards.
When I open IE, get "Cannot display web page"
Went to CMD and tried to do ipconfig but nothing came back after the command.
Tried ipconfig /all but do not get any information at all.

My question is, Do I need to install new NIC drivers for XP Pro for IE to
work? or is it something else?

Thank you for your time

PS. I was able to get online with Vista a day ago.
 
Hello,
Bought new Hp system with Vista Home Premium. The processor is AMD 64x.
I deleted Vista by formatting the partitioned space and installing XP Pro
SP2 afterwards.
When I open IE, get "Cannot display web page"
Went to CMD and tried to do ipconfig but nothing came back after the command.
Tried ipconfig /all but do not get any information at all.

My question is, Do I need to install new NIC drivers for XP Pro for IE to
work? or is it something else?

Thank you for your time

PS. I was able to get online with Vista a day ago.

Look in Device Manager and see if the NIC is installed and working. I
suspect that it will show that there's no driver installed, in which
case you'll need to get a Windows XP driver.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
Steve Winograd said:
Look in Device Manager and see if the NIC is installed and working. I
suspect that it will show that there's no driver installed, in which
case you'll need to get a Windows XP driver.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

I looked in the device manager and the Network adapter that shows is called
1394. It does not have a red X nor is yellow. However, I don't think that is
the correct one. I think that is the generic windows has.
 
SlickRick said:
I looked in the device manager and the Network adapter that shows is called
1394. It does not have a red X nor is yellow. However, I don't think that is
the correct one. I think that is the generic windows has.

The 1394 entry is for firewire, not ethernet. You need to install
drivers for all your hardware after you install an operating system.
Here is general information about drivers:

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows


Malke
 
I looked in the device manager and the Network adapter that shows is called
1394. It does not have a red X nor is yellow. However, I don't think that is
the correct one. I think that is the generic windows has.

You're right -- the 1394 Adapter isn't your NIC. It's the computer's
IEEE 1394 (FireWire) adapter.

Does the computer have an Ethernet NIC? If so, Windows XP didn't
detect it. In Device Manager, click Action > "Scan for hardware
changes" and see if the NIC gets installed.

If it doesn't, make sure that a PCI NIC is properly plugged into its
socket and that a built-in motherboard NIC is enabled in the BIOS.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
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