cannot get hewlett packard pcs to print from Microsoft Word

  • Thread starter Thread starter Lori
  • Start date Start date
L

Lori

I have spoke with tech support at hewlett packard on my
printer,scanner,copier that I purchased. I can get it to
scan a document and copy it and scan a picture and print
it but I cannot get it to print off of Microsoft Word. I
have Windows 2000 Professional on my computer.
 
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From: "Lori" <[email protected]>
Subject: cannot get hewlett packard pcs to print from Microsoft Word
Date: Thu, 4 Mar 2004 13:43:57 -0800
Newsgroups: microsoft.public.win2000.applications

I have spoke with tech support at hewlett packard on my
printer,scanner,copier that I purchased. I can get it to
scan a document and copy it and scan a picture and print
it but I cannot get it to print off of Microsoft Word. I
have Windows 2000 Professional on my computer.
Click to expand...
--

Lori,

We need a little more data. Does the printer show in the Printers folder? What happens when you try to print to it from
Word? What version of Word is it? Can we print a Test Page to the printer? Can we print to the printer with Notepad? How
is the printer connected to the system, parallel, USB, network, etc.

Bill Peele
Microsoft Enterprise Support

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