Cannot get ANY ms updates

  • Thread starter Thread starter goldeng
  • Start date Start date
G

goldeng

I've been trying for months, couldn't even see my "update
history" it was greyed out. A friend sent me a link to
the page and I can't believe what I found!!

The last MS update I could run/ran was Windows XP Svc Pak
Express Oct.9th 2002 AND on the left it says it is "still
processing" No matter what I do or where I do it from I
can not get any updates, or answers from MS. (I'd run
other successful updates until then, brand new computer in
July of that year)

The computer did not come with any backup disks. Pleez
say you can help me! (I'm not computer literate, just
determined)
 
Review the troubleshooting tips in these articles:

"Software Update Incomplete, This Windows Update Software
Did Not Update Successfully" Error Message When You Visit
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

Visit the Windows Update newsgroup and read the messages
posted there for helpful troubleshooting tips.

The "Official" Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Nicholas

------------------------------------------------------------------------


| I've been trying for months, couldn't even see my "update
| history" it was greyed out. A friend sent me a link to
| the page and I can't believe what I found!!
|
| The last MS update I could run/ran was Windows XP Svc Pak
| Express Oct.9th 2002 AND on the left it says it is "still
| processing" No matter what I do or where I do it from I
| can not get any updates, or answers from MS. (I'd run
| other successful updates until then, brand new computer in
| July of that year)
|
| The computer did not come with any backup disks. Pleez
| say you can help me! (I'm not computer literate, just
| determined)
 
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