Cannot find server or DNS Error

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Guest

IE 6 SP 2, Win XP Pro...Every URL gets the same message
"Cannot find server or DNS Error"...However, the Microsoft Passport e-mail
validation page called up and successfully used IE 6..The only function I've
seen from IE 6 in 3 months! I have some programs that require IE 6 and will
not work without it. I've been using Opera, FireFox, and Netscape just fine.
I'm on a Cable DSL Network, always on and works perfectly. IE 6 will not
reinstall "Setup has detected a newer version of IE on this system...can not
continue. IE will not uninstall to facilitate reinstall, Win XP quickly
replaces each IE file I try to remove.
Please help
 
holy_love said:
IE 6 SP 2, Win XP Pro...Every URL gets the same message
"Cannot find server or DNS Error"...However, the Microsoft Passport
e-mail validation page called up and successfully used IE 6..The only
function I've seen from IE 6 in 3 months! I have some programs that
require IE 6 and will not work without it. I've been using Opera,
FireFox, and Netscape just fine. I'm on a Cable DSL Network, always
on and works perfectly. IE 6 will not reinstall "Setup has detected
a newer version of IE on this system...can not continue. IE will not
uninstall to facilitate reinstall, Win XP quickly replaces each IE
file I try to remove.
Please help
Click to expand...

You might be infested with malware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/Darnit.htm)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Dear Frank
Thank you for your quick response.
You are correct, this problem did occur after a particularly bad bout of
malware which included a couple of nasty virus attacks that were difficult to
recover from. The malware and virus have been delt with, however the problem
remains, How do I deal with a crippled IE 6?

I suspect a couple of files in the registry may have been damaged. Is there
any way to recover, short of completely reinstalling Win XP Pro, which would
cause serious problems with many of my other programs?
Does anyone know how to fix it?
Thank you very much for your concern. holy_love
 
holy_love said:
Dear Frank
Thank you for your quick response.
You are correct, this problem did occur after a particularly bad bout
of malware which included a couple of nasty virus attacks that were
difficult to recover from. The malware and virus have been delt with,
however the problem remains, How do I deal with a crippled IE 6?

I suspect a couple of files in the registry may have been damaged.
Is there any way to recover, short of completely reinstalling Win XP
Pro, which would cause serious problems with many of my other
programs?
Does anyone know how to fix it?
Thank you very much for your concern. holy_love
Click to expand...

run HijackThis; http://aumha.org/downloads/hijackthis.zip
HijackThis - Tutorial & FAQ;
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

Register here: http://aumha.net/profile.php?mode=register
Once you have received your registration confirmation, post your HJT
log here: *(for expert analysis)*
http://aumha.net/viewforum.php?f=30

Please see http://aumha.net/viewtopic.php?t=4075 and
http://aumha.org/a/quickfix.htm before posting to the forum.

HijackThis tutorial:
http://aumha.org/a/hjttutor.htm

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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